Spiffy

Spiffy (legal name Get Spiffy, Inc.) positions itself as a mobile service operating system for automotive dealers and auto shops. Its offering combines the Mobile 360 software platform — used to manage recalls, scheduling, routing, dispatch, inspections, messaging and payments — with dealer-branded service van upfits, proprietary in-field devices, and training material in the form of launch blueprints and operating playbooks. The company frames the product as a way for dealers to move repair-order volume outside of physical service bays and to address constraints such as limited bay space.

Alongside the dealer platform, Spiffy lists service lines for fleet operators and DSP (delivery service partner) customers, and markets to auto shops and dealers, businesses with fleets, and operators of Class 1–8 trucks. Its device line includes Easy Tread (tire scanning), Easy Flow, NuVinAir and Smart Tumbler. A product called Recall Capture provides mobile-first automation intended to capture recall work outside the bay. The company states its platform reflects more than 11 years of operating experience and over 4 million services delivered.

Business model

Spiffy supplies dealers and fleet operators with a bundled package of software, upfitted service vans, proprietary devices and training/coaching, sold through a demo-request sales motion. It also offers fleet and DSP service lines.

Traction

The website cites more than 4 million services delivered, over 11 years of operations, and service vans built; dealer testimonials describe scaling from a handful of jobs per day to more than 400 repair orders per month at McCluskey Chevrolet, and reference deployments at Athens Ford, Genesis of Kennesaw, Hyundai of New Port Richey and Chalmers Ford.

Latest developments

Spiffy introduced Recall Capture, a mobile recall automation product, which a dealer service manager credits with more appointments and fully booked mobile vans.