Serviceaide
Santa Clara, US · Founded 2016 · 74 employees on LinkedIn · 2 known investors
Serviceaide provides an agentic AI platform for IT and enterprise service management, offering ticket deflection, knowledge management, and 24/7 first-contact resolution across IT, HR, Facilities, and Governance teams. Its products, including Luma AI and AISM, automate support workflows for regulated and enterprise organizations.
Founders & leadership
WW
WAI WONGCHIEF EXECUTIVE OFFICER, PRESIDENT, DIRECTOR
HW
HON WONGNamed on SEC filing
Board
CO
KE
KAREEM EL SAWYBoard director
YG
YOGESH GUPTABoard director
Investors · 2
Reported raises · per SEC filings
Form D private placements$1.1M disclosed across 1 round · 2016
▶$1.1MraisedNov 2016 · 5 investors · Other TechnologyRule 506(b)
▶$1.1MraisedNov 2016 · 5 investors · Other Technology
Rule 506(b)Officers, directors & promoters on the filing
- WAI WONGExecutive Officer, Director
- CLEM O'DONNELLDirector
- KAREEM EL SAWYDirector
- HON WONGDirector
- YOGESH GUPTADirector
- Amount sold
- $1.1M
- Proceeds to insiders
- $1.1M
- First sale
- Nov 2016
- Incorporated
- Corporation, Delaware, 2016
- Federal exemptions
- 06b
Source: SEC EDGAR Form D. Amounts as filed; amended filings shown once at their latest values.
Competitors · 7
by search overlapAtlassian166 shared keywordsAtlassian offers a teamwork platform combining project planning, knowledge management, and AI orchestration tools for teams and their AI agents. Its products help organizations plan, execute, and deliver work at scale.
Invgate162 shared keywordsInvGate provides IT management software with two solutions for IT service management (ITSM) and IT asset management (ITAM), including a no-code workflow builder, service catalog, and AI tools for service operations. It serves IT teams and enterprise organizations looking to manage service delivery, IT spend, and asset lifecycles.
Netezza123 shared keywordsIBM is a global technology company whose business spans enterprise software (including Red Hat, HashiCorp, and Confluent), IT infrastructure such as mainframes, servers, and storage, and IT consulting services. The company is also investing heavily in quantum computing and AI-based enterprise offerings, including its Lightwell open-source software security clearinghouse and the Anderon quantum wafer foundry.
VividCortex88 shared keywordsSolarWinds offers an AI-powered IT operations platform for enterprise IT teams, providing monitoring, observability, incident response, IT service management, and database performance across hybrid IT environments. Its tools help organizations detect issues, reduce downtime, and meet service level agreements.
atomic80 shared keywordsAtomicwork is an AI-native IT service management and employee service platform that integrates with Microsoft Teams and other enterprise tools to deliver IT, HR, and support workflows within Teams. The platform uses AI Coworkers to handle incident response, access management, onboarding, and service delivery across enterprise departments.
TeamDynamix80 shared keywordsTeamDynamix provides a no-code platform combining IT Service Management (ITSM), IT Asset Management (ITAM), Enterprise Service Management (ESM), Project Portfolio Management (PPM), conversational AI virtual agents, and iPaaS integration for mid-market and enterprise organizations. It serves customers across 20+ industries including healthcare, financial services, manufacturing, higher education, and government.
Zendesk71 shared keywordsThis is Zendesk's internal belonging/diversity and inclusion program page, not a company profile page for an external company. It describes Zendesk's internal culture initiatives and leadership development programs.
Companies competing with Serviceaide for the same Google search keywords, organic and paid, via search-intersection analysis.
Frequently asked questions
- What does Serviceaide do?
- Serviceaide provides an agentic AI platform for IT and enterprise service management, offering ticket deflection, knowledge management, and 24/7 first-contact resolution across IT, HR, Facilities, and Governance teams. Its products, including Luma AI and AISM, automate support workflows for regulated and enterprise organizations.
- Who are Serviceaide's investors?
- Serviceaide's investors include Arrowroot Capital, Memento Partners.
- How much funding has Serviceaide raised?
- Serviceaide has disclosed $1.1M raised across 1 round.
- Where is Serviceaide headquartered?
- Serviceaide is headquartered in Santa Clara, US.