Sentiment
Salt Lake City, US · 1 known investors
Find your way into Sentiment
49 people in our graph share verified history with the Sentiment team — schools, employers, funds. One of them is your warm intro.
Katie Dhiravanijakulaunlockedknows Leon Chaddock · together at University of Portsmouth
×11knows the team · via University of Portsmouth
Sentiment is a customer service platform that combines real-time messaging, chat, and email into a single interface for businesses to deploy across their messaging channels. It targets contact centers, aiming to meet customers on their preferred channel while reducing cost to serve.
Founders & leadership
LC
Leon ChaddockinCEOLeon Chaddock has over 20 years of experience in SaaS and cloud product leadership, with roles spanning product strategy, team building, and operational leadership at companies including eBay and Debenhams Group, as well as work with media organizations such as PR Newswire and the Australian Associated Press. He is CEO of Sentiment, a customer service platform that unifies messaging, chat, and email into a single interface for contact centers.
JB
JM BlondCFO
JB
Jean-Marc BlondCFO
Board
MJ
Michael JacksonChairman
Investors · 1
Competitors · 7
by search overlap
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DevRev Developer Tools San Francisco152 shared keywordsDevRev Computer is an AI teammate for operations teams that unifies data across tools and systems to track project progress, automate administrative tasks, and surface risks. It serves business operations, product management, delivery, service desk, support, and sales teams across enterprises.
Sprinklr140 shared keywordsSprinklr provides an AI-native customer experience platform that manages feedback, customer interactions, and contact center operations across multiple channels. The platform serves large enterprises by automating feedback analysis, conversational analytics, quality management, and social listening to improve customer satisfaction and agent performance.
Hiver138 shared keywordsHiver Omni is an AI-powered omnichannel platform for customer support teams that unifies email, chat, Slack, voice, WhatsApp, and SMS into one interface, with AI agents handling complex multi-step requests and integrations pulling real-time customer data from CRM, project management, and collaboration tools. It serves support, finance, and IT teams at organizations with complex support operations.
TextExpander130 shared keywordsTextExpander offers a text expansion tool that lets teams insert reusable snippets to save time and keep communication consistent. It serves teams such as support reps, clinicians, and recruiters.
Tidio122 shared keywordsTidio is a customer service platform combining a help desk with Lyro, an AI agent that automates support conversations and can be trained on verified data sources. It targets small and medium businesses looking to scale customer support while keeping responses reliable and on-brand.
Companies competing with Sentiment for the same Google search keywords, organic and paid, via search-intersection analysis.
In the news
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Definity Financial Stock Under Pressure: Weak Sentiment Raises Correction and Valuation Riskskalkine.ca · Aug 2026Frequently asked questions
- What does Sentiment do?
- Sentiment is a customer service platform that combines real-time messaging, chat, and email into a single interface for businesses to deploy across their messaging channels. It targets contact centers, aiming to meet customers on their preferred channel while reducing cost to serve.
- Who are Sentiment's investors?
- Sentiment's investors include Bayes Entrepreneurship Fund.
- Where is Sentiment headquartered?
- Sentiment is headquartered in Salt Lake City, US.