Sendbox

Sendbox is a Lagos-based e-commerce fulfilment and logistics platform serving merchants in Africa. Launched in 2018, it provides local and international delivery options for small-scale sellers that trade through their own online channels or social media platforms such as WhatsApp, Instagram and Facebook but lack their own delivery capability. The platform gives merchants a single place to manage domestic deliveries within Nigeria alongside international shipments to the EU, UK, US and Canada, and is accessible through iOS and Android apps, a web application, messaging and social platforms, and developer APIs.

Beyond shipping, Sendbox offers e-commerce payments with escrow, bill payments, virtual accounts and payment profiles, plus a delivery management layer that aggregates third-party logistics providers and enables tracking. Its stated service segments cover individuals with one-off shipments, offline/online/social sellers, retailers and brands seeking distribution, couriers wanting to extend their network, platforms and marketplaces needing embedded payments and deliveries, and agents or franchise partners. An e-commerce storefront product allowing merchants to create an online store and be discovered by buyers is listed on the company's site as forthcoming, with merchant categories including everyday essentials, fashion, hair extensions, groceries, food, cosmetics and beverages.

The company has described its ambition as building the operating system for e-commerce in Africa, starting with logistics and fulfilment and moving next into financing and payments, followed by e-commerce and marketplace integrations across West Africa and beyond.