Rezilient Health

Rezilient Health is a tech-enabled healthcare company that contracts directly with employers to provide advanced primary care, urgent care and specialty care for a single set monthly per-employee fee, with no co-pays, deductibles or out-of-pocket costs for members. Its delivery model centers on CloudClinics: physical clinic locations staffed by in-person medics where remote physicians are "beamed in" and operate connected digital diagnostic tools, so that every provider is available at every CloudClinic. The same providers are also reachable through at-home telehealth and 24/7 messaging, and the company operates in-house labs and imaging alongside care management staff who navigate patients to in-network specialists within the employer's health plan.

The service is organized into two lines, Rezilient Primary Care and Rezilient Specialty Care, with integrated specialists working alongside primary care teams. The company positions the model against point solutions by presenting a single coordinated "front door" covering primary, urgent and specialty care, labs and imaging. Counterparties named on the company's site include self-insured businesses, health systems, health plans and benefits consultants.

Founding story

The company was founded by physicians, engineers and caregivers who had experienced failures of the existing healthcare system firsthand and concluded that high-quality care required bridging in-person care and telehealth — preserving long-term doctor–patient relationships while gaining telehealth's accessibility. Rather than adding technology to an existing services model, the founders started from the question of how to restore the full doctor–patient relationship when the two are never physically in the same room, then built a digital-physical infrastructure and a service model around it. [2][6]

Business model

Employers pay Rezilient one predictable monthly per-employee fee for unlimited primary and specialty care delivered through CloudClinics and telehealth; members pay nothing out of pocket. The company markets the arrangement as removing intermediaries by contracting directly with employers, and positions reduced downstream utilization (emergency department visits, hospitalizations) as the source of employer savings. It also offers partnership arrangements with health systems, in which CloudClinics extend provider capacity without added real-estate-linked staffing and route referrals into the system's specialty providers. [0][3][4]

Recurring per-employee-per-month fees paid by employer customers for access to unlimited primary, urgent and specialty care. [0][4]

Traction

The company states that hundreds of businesses use its service and reports an average 33% employee activation rate across 400+ employers, an average 12% employer healthcare cost saving after the first year, and an average NPS of 92 for CloudClinic and at-home telehealth. Its 2024 clinical results are reported above the 90th percentile on measures including blood pressure control, colorectal cancer screening, HbA1c control, adolescent immunizations, acute hospital utilization and emergency department utilization. Oklahoma State University contracted for a multispecialty care benefit for faculty and staff at a CloudClinic in Stillwater, Oklahoma. [0][3][5]

Latest developments

Rezilient promoted Ben Wilson to Chief Financial Officer and appointed Zeev Neuwirth, MD, MHCM as Head of Strategic Partnerships. CEO Danish Nagda appeared on Bloomberg Businessweek Daily to discuss healthcare access, and the company announced a partnership with Gateway BHC to expand advanced primary care access for employers nationwide. It also ran a benefits webinar with the Director of Benefits at Oklahoma State University on access and care navigation in education benefits. [0][3][5]