Radish Health

Radish Health is a New York-based healthcare company that provides primary care and care-navigation services to employers, which offer it to their workforces as a benefit. Each member is paired with a dedicated care team led by a physician who is familiar with the member's health plan. The model is built around a single point of entry: the Radish provider team is the first contact for both medical and insurance questions, treats issues directly when possible, and otherwise identifies the next appropriate care option, coordinates specialists, reviews costs, and books appointments using the employer's existing health plan and point solutions.

Services span urgent care (colds, flu, sinus infections, UTIs, rashes, pink eye, minor injuries), primary care (annual check-ups, chronic condition management for hypertension, diabetes and asthma, routine lab work and preventive screenings), prescription refills and medication guidance, mental health and nutrition counseling, and benefits/coverage guidance. Care is delivered by phone, video, or in person, including at Radish clinics and workplace clinics; during the pandemic the company also stood up onsite vaccination, testing and at-home test kit services. A companion iPhone and Android app supports messaging with providers, appointment booking, photo sharing, and optional HealthKit integration for fitness, sleep and weight data.

The company has described itself as serving self-insured employers such as municipal governments and midsize businesses that are typically excluded from large insurance plans. Named customers and references include Union Square Hospitality Group, the Town of Babylon (New York), the District of Columbia, EControls, Port Terminal Railroad Association, the City of New Braunfels, Horizon Bank, Tricon, Sanctum Health, Steves Doors and Tejas Tubular.

Founding story

Radish Health was founded by emergency medicine physician Dr. Viral Patel, who serves as CEO, to bring onsite and accessible primary and mental health care to midsize businesses and municipal governments that generally cannot offer such benefits.

Business model

Radish contracts with employers — particularly self-insured midsize businesses and municipal governments — that provide the service to employees as a workplace health benefit, combining direct clinical care with navigation of the employer's existing health plan to control overall healthcare spend.

Employers pay a monthly per-employee fee, described by the company as roughly 1% of their average healthcare spend; a membership-based model with unlimited virtual primary care visits has also been described.

Traction

The company reports a 4.9 patient satisfaction rating, an NPS of 99, an average doctor response time of 1 minute 49 seconds, and 54% patient utilization. Its Android app has recorded over 1,000 downloads and its iOS app holds a 5.0 rating from 30 ratings. Employer partners disclosed at the time of its seed round included Union Square Hospitality Group, the Town of Babylon in New York, and the District of Columbia.

Latest developments

The company continues to operate its employer clinics and app, with mobile app releases continuing into 2026, and markets a free healthcare spend analysis to prospective employer clients. Founder Viral Patel was featured in a Founders Everywhere profile by Everywhere Ventures in October 2024.