Pills2Me

Pills2Me is a Las Vegas-based health technology company offering on-demand prescription delivery from any pharmacy — independents, chains and hospital pharmacies — to a patient's home, office or other address. Patients place orders through an iOS/Android app or by phone, a vetted courier collects the filled prescription at the pharmacy counter, and the delivery is tracked end to end with in-app messaging to the driver. The company states a guaranteed two-hour delivery window and cites an average delivery time of roughly 30 minutes. Alongside prescriptions, the app sells over-the-counter products through an in-app pharmacy storefront, offers live chat with licensed pharmacists, and lists medication therapy management (MTM) pharmacies.

The platform's more recent addition is an AI assistant that lets patients order, track deliveries, and request refills by voice or text in over 50 languages, positioned for older adults, non-technical users and patients with disabilities. The company says the assistant handles logistics only, with licensed pharmacists available in-app for clinical questions, and that it runs on HIPAA-compliant infrastructure. App release notes also describe a diabetes risk assessment that refers users to CDC-approved institutions, driver onboarding tooling, pharmacy batch orders and route optimization.

Beyond direct-to-patient service, Pills2Me markets itself to four institutional stakeholder groups: retail and independent pharmacies (reducing return-to-stock on unclaimed fills and adding OTC attach), health plans (on-demand delivery as a covered member benefit tied to adherence, HEDIS and Star Ratings measures), telehealth companies (closing the loop between a virtual visit and a filled script), and health systems (a meds-to-beds style discharge delivery without expanding outpatient pharmacy staffing).

Founding story

Pills2Me was founded by pharmacist Leslie Asanga, who is originally from Cameroon, after observing seniors and immunocompromised patients struggle to obtain medications during the COVID-19 pandemic. The initial service delivered medications to those groups; the customer base later broadened to patients with transportation barriers and consumers who simply prefer delivery.

Business model

Pills2Me operates a two-sided last-mile logistics platform: patients order deliveries through the consumer app or phone line, while pharmacies, health plans, telehealth companies and health systems contract with the company for courier fulfillment. Couriers are background-checked and HIPAA-trained and are dispatched on demand to the pharmacy counter. Partner pharmacies gain delivery capability without hiring drivers, buying vehicles or adding payroll, and receive exposure to Pills2Me app users in their area plus OTC sales through the in-app pharmacy.

Public materials describe consumer delivery orders (with promotional free first deliveries), OTC product sales through an in-app pharmacy storefront, and partner programs for pharmacies, health plans, telehealth companies and health systems; specific pricing is not disclosed.

Traction

The company's site claims over 1,000,000 prescriptions delivered and an average delivery time of about 30 minutes. The iOS app holds a 3.9 rating from 78 ratings and has shipped frequent updates, most recently version 3.0.2 in September 2025. As of July 2023 the company operated in four markets — Las Vegas, Chicago, Houston and New Haven, Connecticut — and had announced plans to launch in Reno, Phoenix, Dallas, San Antonio, Miami and Tampa by the end of 2023. A partner pharmacy testimonial comes from Las Vegas Scripts Pharmacy.

Latest developments

The company launched an AI assistant for voice and text prescription ordering, refills and tracking in 50+ languages, integrated across the app and website, with app releases in 2025 adding a driver assistant, Siri-based reordering and iOS 27 support (version 3.0.2, September 2025). It also expanded B2B positioning across pharmacies, health plans, telehealth companies and health systems, and promotes a partner pharmacy program with onboarding in as little as three business days.