Passport

Passport is an international ecommerce solutions provider that combines cross-border logistics, localized checkout, tax and customs compliance, and in-country fulfillment in a single platform for direct-to-consumer and ecommerce brands. Its flagship offering, Passport Global, bundles flat-rate international shipping, local currency pricing, upfront duties and taxes, localized storefronts and payment methods, brand-owned checkout and customer data, and compliance services including a Seller of Record (SOR) model. The company positions itself as an alternative to both traditional carriers and outsourced international commerce providers, letting merchants retain ownership of payments, data and customer experience.

The platform is organized around three service lines: cross-border management, in which Passport acts as the merchant's cross-border carrier with DDU or DDP options; in-country enablement, which establishes local operations and fulfillment without the brand creating a local entity; and marketplace management for channels such as TikTok Shop, Amazon and Mercado Libre. Supporting capabilities include HS code classification, tax registration and documentation, Responsible Person requirements, duty and tax calculation, branded tracking pages, proactive shipment tracking, and in-house compliance staff including licensed corporate customs brokers. Passport reports integrations with more than 100 platforms and 180+ 3PL and partner integrations, and supports Shopify, WooCommerce, BigCommerce, headless and custom commerce stacks as well as 3PL, TMS and OMS systems. Implementation is described as taking roughly two to four weeks depending on SKU count.

Founding story

Passport was founded in 2017 by Alex Yancher, who serves as CEO, together with co-founders including CTO Tony Chen; both previously worked together at Pantry, where Yancher was COO and Chen a co-founder. Yancher had earlier held finance roles at Facebook and Morgan Stanley, and Chen had been an engagement manager at McKinsey with engineering experience at Ericsson, Qualcomm and Intel.

Business model

Passport sells managed international commerce services to ecommerce brands, spanning cross-border carriage, landed-cost checkout and localization software, tax and customs compliance (including acting as Seller of Record), in-country fulfillment and marketplace operations. Services are packaged into one platform with a single account team, and brands can add capabilities such as local fulfillment or marketplace expansion as volumes and market coverage grow, without changing providers. The company also works with 3PLs as partners alongside direct brand relationships.

Traction

Company-reported figures include 1,300+ D2C brands served, 5 million+ parcels delivered per year, $500 million+ worth of goods delivered per year, 14,000+ shipping labels per day, 200+ countries delivered to, 180+ 3PL and partner integrations, and an NPS of 54. Shipping coverage is variously described as over 180 markets and over 220 markets, with delivery in as little as 48 hours. Customer case studies cite outcomes such as 10x international peak sales growth and 19% higher international ROAS at Ogee, 12x revenue and 34+ new countries at OneSkin, and growth from zero to an eight-figure international business with $8 million in international sales growth at Ridge. 2024 additions included partners ShipBob and Flexport and brands including Goli Nutrition, Ka'Chava, Wildflower Cases and MERIT Beauty.

Latest developments

Passport's company page states it now operates as part of Global-e, citing increased investment and expanded international solutions including localized ecommerce, enterprise support and Merchant of Record services, while retaining the Passport platform, carrier network and team. The 2025 acquisition of Brand Access added in-country fulfillment and operations. Recent activity includes a Winter '26 product release webinar covering tools to reduce tariff risk and speed shipping, marketplace management for TikTok Shop, Amazon and Mercado Libre, and event sponsorships scheduled through 2026.