Pager

Pager (operating as Pager Health) is a New York-based healthcare technology company that provides a virtual care navigation and collaboration platform for payers, providers and employers. The platform combines AI-driven automation with clinician staffing to help members find and schedule care, receive initial support that escalates to a nurse or physician when needed, and stay engaged with wellness and aftercare programs. Services span nurse triage, telemedicine, e-prescribing, appointment scheduling, after-care follow-up, care advocacy and customer service, delivered 24/7/365 across all 50 U.S. states.

The technology integrates with provider electronic health records, payer systems and third-party vendor services to exchange data across entities. It can be deployed as a standalone co-branded mobile app or embedded, unbranded, inside a client organization's existing digital member experience. The company also markets Pager 360, an enterprise care collaboration and communication platform for multi-disciplinary teams including physicians, specialists, advocates and customer service representatives, sold through health plans, providers and employers.

Pager states its platform is available as SaaS, as a fully staffed service, or as a combination of the two, and publishes outcome claims covering member satisfaction, gap-closure, medication adherence, in-network steerage and per-encounter cost savings.