Opencall
YC W24San Francisco, US · Founded 2022 · 7 employees · Hiring · 1 known investors
OpenCall builds AI-powered call handling solutions that automate routine customer service interactions, freeing human agents to focus on complex issues and high-value work. The platform combines AI with human agents to reduce operational costs for customer-facing businesses.
Also known as Grey Matter Labs · Opencall.ai · OpenCall.ai
Founders & leadership· Y Combinator alumni (W24)
Opencall was founded in 2022 by Oliver Silverstein, Eric Mei, and Arthur Silverstein.
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Oliver SilversteininCEO and FounderHe previously worked at ARM on cloud-based chip design optimization and developed an AI system for tracking student outcomes at Northeastern University.
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Arthur SilversteininCTO/cofounderArthur Silverstein is co-founder of Opencall.ai and previously worked at Verily, Argo AI, and Meta.
Investors · 1
Competitors · 10
by search overlap
Dialpad59 shared keywordsDialpad provides a platform that transforms customer conversations into actionable intelligence for businesses. The company serves organizations seeking to improve their operations through conversation analytics and insights.
Goodcall54 shared keywordsGoodcall provides conversational AI phone agents that handle inbound business calls, answering common customer questions, managing appointments via calendar integrations, capturing leads into CRMs, and transferring or escalating to staff when needed. It serves businesses of all sizes, from solopreneurs to publicly traded companies, across industries.
Aircall42 shared keywordsAircall is an AI-powered cloud platform that combines intelligent voice agents, automated workflows, and real-time coaching for sales and support teams. It integrates with over 250 business applications to automate call handling, optimize routing, and provide insights from customer interactions.
Synthflow AI38 shared keywordsSynthflow provides a platform for building AI voice agents using a modular, API-connected builder with in-house telephony, testing sandbox, real-time call monitoring, and data fine-tuning. It targets enterprises that need to deploy and manage voice automation at scale.
Cal37 shared keywordsCal.com provides scheduling software for sales teams to coordinate client meetings, demos, and discovery calls, with features like round-robin assignment, collective events, routing forms, and automated reminders. It integrates with video conferencing tools and offers branded, white-label booking pages with time zone handling and payment collection.
Lindy35 shared keywordsLindy is an AI executive assistant that manages email, schedules meetings, takes notes, and handles administrative tasks for individual professionals and teams. It integrates with email, calendar, and hundreds of third-party applications to automate workplace busywork.
Bland AI34 shared keywordsBland is an enterprise voice AI platform for building, running, and monitoring AI phone agents that handle inbound and outbound calls, replacing IVRs and staffing AI call centers. It targets regulated industries such as healthcare, insurance, financial services, and logistics, and runs on the customer's own infrastructure with compliance certifications.
ElevenLabs32 shared keywordsElevenLabs is an AI research and product company that builds voice generation and audio processing platforms for creating human-like voice interactions with technology. The company serves individuals with accessibility needs, nonprofits, and general users across healthcare, education, and culture.
Voiceflow Black31 shared keywordsVoiceflow provides a platform for building AI agents that handle customer interactions, starting with customer support. The company serves businesses looking to deploy conversational AI across customer-facing channels.
Retell AI30 shared keywordsRetell AI builds an enterprise-grade voice AI platform that handles phone calls for industries including healthcare, delivery, and insurance. The platform enables businesses to automate customer-facing voice interactions.
Companies competing with Opencall for the same Google search keywords, organic and paid, via search-intersection analysis.
In the news
Frequently asked questions
- What does Opencall do?
- OpenCall builds AI-powered call handling solutions that automate routine customer service interactions, freeing human agents to focus on complex issues and high-value work. The platform combines AI with human agents to reduce operational costs for customer-facing businesses.
- Who founded Opencall?
- Opencall was founded by Oliver Silverstein, Eric Mei, Arthur Silverstein in 2022.
- Who are Opencall's investors?
- Opencall's investors include Y Combinator.
- Where is Opencall headquartered?
- Opencall is headquartered in San Francisco, US.