/Companies

Natero

AcquiredYC S12

San Francisco, US · Founded 2012 · 11 employees · 4 known investors

Find your way into Natero

Sign up to see every warm intro you have to Natero

  • Paths you didn't know you had: your email and LinkedIn already hold routes to the Natero team. We find them for you
  • 2nd- and 3rd-degree connections: the friend-of-a-friend routes that take hours to manually find through your inbox or LinkedIn
  • Answers now, not in days: momentum is everything in a raise. Skip asking around whether someone knows someone

Days of research, done the moment you sign in, with every route ranked by how warm it is.

Natero provides a customer success platform for B2B SaaS companies that combines analytics, customer intelligence, and workflow automation to help teams reduce churn and increase account expansion.

Also known as StorLab Inc.

Enterprise SoftwareSaaSB2BCustomer SuccessUnited States of AmericaAmerica / Canada

Founders & leadership· Y Combinator alumni (S12)

Natero was founded in 2012 by Craig Soules.

CSCraig Soules
Craig SoulesCEOCraig Soules founded Natero and Springtail, a Postgres scaling solution. He holds a PhD in computer science with focus on data storage, databases, and distributed systems.
GG
Garth GoodsonChief Technical Officer

Investors · 4

Reported raises · per SEC filings

Form D private placements

$3.3M disclosed across 1 round · 2014

▶$3.3MraisedApr 2014 · 7 investors · Other Technology
Rule 506(b)
Officers, directors & promoters on the filing
  • Craig SoulesExecutive Officer, Director
Offering amount
$3.4M
Amount sold
$3.3M
First sale
Mar 2014
Incorporated
Corporation, Delaware, 2012
Federal exemptions
06b
Full filing on SEC EDGAR ↗

Source: SEC EDGAR Form D. Amounts as filed; amended filings shown once at their latest values.

Related companies · 9

BeauBeau automates data extraction and organization from client files, delivering structured data in formats like filled PDFs, CRM integrations, and spreadsheets. The service eliminates manual data entry for businesses that collect client information through forms.
Zendesk New YorkThis is Zendesk's internal belonging/diversity and inclusion program page, not a company profile page for an external company. It describes Zendesk's internal culture initiatives and leadership development programs.
Onboard.ioOnboard is a software platform for post-sale teams to manage customer onboarding workflows and timelines centrally. It serves customer success, implementation, and onboarding teams at growing companies where onboarding complexity and revenue impact are significant.
OracleOracle sells enterprise database software, applications and cloud infrastructure, and has grown through large acquisitions including PeopleSoft, Siebel and Sun Microsystems.
CluesoClueso is an AI-powered video creation platform for sales enablement teams that transforms screen recordings into polished training videos and step-by-step guides. It serves sales enablement and revenue teams creating product training, onboarding, objection handling, and demo content.
SeroSero provides AI-powered software for B2B companies' onboarding and implementation teams to accelerate and standardize customer setup processes.
AtlassianAtlassian offers a teamwork platform combining project planning, knowledge management, and AI orchestration tools for teams and their AI agents. Its products help organizations plan, execute, and deliver work at scale.
AtlasAtlas is a customer support platform that helps startups deliver white-glove support and manage customer relationships to reduce churn. The company serves early-stage companies that want to position support as a revenue driver rather than a cost center.
Five9Five9 provides a cloud-based contact center and customer experience platform powered by AI, helping enterprises deliver personalized and proactive customer interactions across channels.

Companies working in the same space as Natero.

Legal entities · 2

corporate structure
Natero Inc.
StorLab Inc.

In the news

Frequently asked questions

What does Natero do?
Natero provides a customer success platform for B2B SaaS companies that combines analytics, customer intelligence, and workflow automation to help teams reduce churn and increase account expansion.
Who founded Natero?
Natero was founded by Craig Soules in 2012.
Who are Natero's investors?
Natero's investors include Y Combinator, Andreessen Horowitz, Merus Capital, Salesforce Ventures.
How much funding has Natero raised?
Natero has disclosed $3.3M raised across 1 round.
Where is Natero headquartered?
Natero is headquartered in San Francisco, US.