/Companies

Medeasy

Bangladesh, BD · 7 known investors

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Also known as MedEasy

Founders & leadership

AZArefin Zaman
Arefin ZamanCo-founder & CEOArefin Zaman is co-founder and CEO of MedEasy, a digital health platform in Bangladesh that connects pharmacies and delivers medicines. He previously spent five years working in machine learning and AI, publishing peer-reviewed research and contributing to the development of a Bangla speech recognition system.
MNMd Nazmul Hossain
Md Nazmul HossainCo-Founder & CTOCo-founder and CTO of MedEasy, a digital health platform in Bangladesh offering medicine delivery, telemedicine, and lab diagnostics. Previously built backend systems at Socian Limited for clients including Grameenphone and the Government of Bangladesh.

Investors · 7

Also in the syndicate · 4

Angel investorsnVenturesleadSeedstars International VenturesleadStartup Bangladesh Limitedlead

Company profile

researched Aug 2026

MedEasy is an online pharmacy and digital healthcare platform based in Dhaka, Bangladesh. It delivers authentic medicines to customers' homes nationwide and connects users with licensed doctors for video consultations, positioning itself around the roughly 30 million people living with chronic health conditions in Bangladesh.

The company operates a proprietary inventory management system and a decentralized distribution network, and sources directly from manufacturers. Planned additions announced alongside its 2023 seed round include a subscription-based feature, a digital vital monitoring system, and an appointment-booking marketplace. Longer-term plans described by the founder include a booking.com-style healthcare services marketplace, a natural-language chat interface, and alternative financial products for healthcare financing.

Founding story

Founder and CEO Arefin Zaman, a computer science graduate of RUET (2017) who worked as a machine learning engineer and led the machine learning team at SociunAI, was motivated by his father's chronic illness. In late 2019 he started DoctorBondhu, a project to digitize patient records and enable video consultations for hospitals and clinics; when monetization proved difficult and COVID-19 arrived, it pivoted to a business-to-consumer telemedicine marketplace. After his father died of COVID-19 in mid-2020, Zaman committed fully to the MedEasy mission.

Business model

MedEasy sells medicines through an online pharmacy with home delivery and offers doctor video consultations, working directly with manufacturers to source medication. A subscription-based feature and an appointment-booking marketplace were announced as planned offerings.

Revenue is generated from online medicine sales and delivery and from doctor consultation services, with a subscription feature and healthcare services marketplace planned.

Traction

By September 2023 the platform reported more than 150,000 users gained within about two years of inception, over 185,000 medicine orders delivered in the prior two years, an 80% customer retention rate (up from 10% before the pharmacy pivot), and a 96% medication fulfillment rate.

Latest developments

In September 2023 MedEasy closed a $750,000 seed round led by Seedstars International Ventures, Doha Tech Angels, Startup Bangladesh Limited, Accelerating Asia, and nVentures, with angel investors participating. Proceeds were allocated to customer acquisition, operational refinement, platform features, and R&D, alongside plans for a subscription feature, digital vital monitoring, and an appointment-booking marketplace.

▸Full profile — market position, technology, go-to-market, geography, history

Market position

Described in Bangladeshi press as one of the leading players in the country's online pharmacy sector, addressing a market sized at $3 billion, in a context where about 70% of healthcare costs are paid out of pocket and 64% of that goes to medications.

According to the company, its inventory management system and decentralized distribution network cut delivery times to a quarter of those of competitors, and direct manufacturer relationships support a 96% medication fulfillment rate, compared with traditional pharmacies that often cannot fill complete prescriptions. Investors cited its focus on the chronic patient segment and a data-driven approach.

Technology

The platform combines a proprietary inventory management system with a decentralized distribution network and inventory tracking, supporting medicine ordering and delivery plus video consultations with licensed doctors. Planned technology work includes a digital vital monitoring system and a natural language chat interface.

Go-to-market

Direct-to-consumer digital platform for medicine ordering and doctor consultations, with nationwide home delivery; seed proceeds were earmarked for customer acquisition, operations, platform features, and R&D.

Consumers in Bangladesh, with particular focus on the approximately 30 million people with chronic health conditions who require recurring medication and consultations.

Geography

Headquartered in Dhaka, Bangladesh, with nationwide doctor video consultations and medicine home delivery across the country.

History

The venture began as DoctorBondhu in late 2019 before pivoting to a consumer telemedicine marketplace during the pandemic. MedEasy itself started roughly two years before September 2023. Facing low early customer retention, the company added an online pharmacy, which lifted retention substantially. In September 2023 it announced a $750,000 seed round backed by international and Bangladeshi investors.

Compiled by commissioned research from 5 cited public sources — announcements, filings, and press listed under research sources below.

Key figures

latest reported
Addressable market sizeSep 2023$3B
Chronic patients in Bangladesh (target segment)Sep 202330,000,000 people
Customer retention rateSep 202380%
Medication fulfillment rateJan 202396%
Medicine orders delivered (prior two years)Jan 2023185,000 orders
Registered usersSep 2023150,000 users

Company-reported or press-reported figures, each dated to when it was claimed — not independently audited.

Timeline · 1

launches, deals, and filings
Sep 2023
MedEasy raises $750K seed round

MedEasy announced a $750,000 seed round with Seedstars International Ventures, Doha Tech Angels, Startup Bangladesh Limited, Accelerating Asia, nVentures and angel investors, to fund customer acquisition, operations, platform features and R&D.

$750K source ↗

Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.

▸Research sources · 5

primary sources listed

5 public sources were cited for this profile; the first-party ones are listed here.

Frequently asked questions

What does Medeasy do?
MedEasy is a Dhaka-based online pharmacy and telemedicine platform serving chronic-disease patients in Bangladesh.
Who founded Medeasy?
Medeasy was founded by Arefin Zaman, Md Nazmul Hossain.
Who are Medeasy's investors?
Medeasy's investors include Startup Bangladesh, Doha Tech Angels, Accelerating Asia.
Where is Medeasy headquartered?
Medeasy is headquartered in Bangladesh, BD.