Mapped

Market position

Mapped positions itself as production-grade data infrastructure for Physical AI in the built environment, claiming integration roughly 10x faster than traditional approaches and citing 99.95% measured uptime. It states its platform is used in mission-critical operations at airports, hospitals and data centers, and highlights vendor neutrality across mixed-vendor environments.

Differentiators cited by the company include automated discovery and normalization that removes custom integration work, breadth of connectivity (200+ integrations, 100+ cloud connectors, 12+ on-premise protocols, 14 geospatial formats, 40,000+ device mappings across roughly 900 device classes), a graph ontology extending Brick with support for Haystack and custom schemas, a single GraphQL API with fine-grained access control and data routing, and a "write once, run anywhere" promise that applications coded against the API work in any Mapped-enabled building even as underlying systems or vendors change.

Technology

Cloud-first architecture combining the Mapped Universal Gateway for on-premises protocol discovery (BACnet, Modbus and other on-premise protocols) with API-based connectors for cloud platforms and edge systems such as Niagara over oBIX. Edge-to-cloud transport uses MQTT with binary serialization and delta-only point updates. AI and machine learning are used to organize, classify and enrich data, which is normalized into things and points, aligned to the Mapped Graph ontology (an extension of Brick), and stored in a graph model preserving relationships between points, equipment, systems and spaces. Access is through a GraphQL API supporting filtering, relationships, collections, live queries and webhooks, plus a Mapped MCP tool, an Expert Center for data shaping, and the Mapped Console for exploration and gateway/connector administration. The site states the company is SOC compliant.

Go-to-market

The platform is marketed both directly to building owners and operators and indirectly through solution providers, systems integrators, app developers and AI/agent developers who build on the API and deploy across portfolios. Mapped emphasizes remote onboarding without site visits, a free sign-up path, developer documentation and a docs portal, industry-specific pages (data centers, commercial real estate, corporate offices, airports, retail, higher education, hospitals, stadiums, warehouses and logistics, manufacturing), customer case studies, and content marketing via its blog.

Building owners, operators and portfolio managers across commercial real estate, corporate offices, higher education, retail, industrial and manufacturing, hospitals, airports, stadiums, data centers, and warehouses and logistics; and technology buyers including AI and agent developers, app developers, solution providers and systems integrators, automation and control engineers, IT and data teams, facility managers and engineers, and sustainability teams.

Geography

Mapped operates as a fully distributed company with team members in Ukraine, Brazil, Germany and across the United States, and states that its platform supports deployments spanning more than 1,500 sites and 400 million square feet.

History

The company describes its origin as an attempt to answer the question of what would happen if every built space had an API, which led it to build a knowledge graph of people, places and things; it now frames that same graph as the world model required for Physical AI applications.