MaintainX

MaintainX develops a cloud-based computerized maintenance management system (CMMS) and enterprise asset management (EAM) platform available on web and mobile. The product centralizes maintenance data, communication and workflows, covering work orders and work requests, preventive and condition-based maintenance scheduling, asset and equipment health monitoring, parts inventory tracking with low-stock alerts, digital checklists and inspections with procedure scoring and automated corrective actions, and out-of-the-box plus custom reporting dashboards (time and cost, MTTR, PM compliance, maintenance costs) [0][1][2].

AI features are positioned across the platform: converting manuals, procedures and work history into troubleshooting recommendations, AI-assisted summaries and natural-language analytics, anomaly detection ahead of breakdowns, work-time estimation, and predicted parts needs. A technician-facing assistant called CoPilot is trained on customer manuals and work order history and supports smart work order creation, asset failure summarization and predictive parts recommendations [0][1][5][6][7]. The platform also integrates IoT sensor and meter data to trigger work orders automatically, and connects to ERP, BI and other systems through an open API and no-code Zapier integrations [2][5][7].

Enterprise capabilities include multi-site management and reporting, SSO, multi-factor authentication, custom permissions and roles, encrypted backups, a stated 99.9% uptime guarantee and 24/7 support. The company reports SOC 2 Type 2, ISO/IEC 27001:2022 and GDPR compliance and is listed as an SAP Silver Partner [0][1][5].

Founding story

Co-founders Chris Turlica and Hugo Dozois-Caouette previously built the consumer startup Voo together, where Turlica led the company and Dozois-Caouette was CTO. They observed that MRO professionals still relied on clipboards, paper and two-way radios while roughly 80% of the global workforce is deskless and served by outdated, non-real-time tools, and founded MaintainX to deliver a mobile, AI-powered maintenance, safety and operations platform [3][6][7].

Business model

B2B software-as-a-service sold on tiered plans, including Premium and Enterprise tiers, alongside a free sign-up option; enterprise plans add multi-site management, unlimited custom reporting dashboards, dedicated implementation specialists and account management [0][1][5].

Subscription software with self-serve free sign-up and paid Premium/Enterprise plans; implementation and support services are bundled with higher tiers [0][1][5].

Traction

The website states over 14,000 companies use MaintainX [0][1]. At the time of the Series D announcement the company reported over 11,000 companies worldwide, 11M+ managed assets, more than 27M work orders and 370K+ safety procedures processed annually [6]. Customer-reported outcomes cited include 34% reduction in unplanned downtime, 15% increase in production capacity and up to 32% monthly maintenance cost savings [6], with enterprise aggregate figures of 32% reduction in unplanned downtime, 37% increase in MTBF, 38% decrease in MTTR and 34% reduction in parts inventory costs [5]. Verdantix reported the company had about 600 employees as of July 2025 [7].

Latest developments

MaintainX announced it has joined Autodesk, becoming part of the Autodesk Operations Solutions (AOS) initiative connecting design, make and operate; site banners and the About page reference the transition, and executive titles were changed to "Head of MaintainX" functions [0][1][3]. Prior to that, the company closed a $150M Series D and published its State of Industrial Maintenance 2026 report based on a survey of 2,234 maintenance and operations leaders [5][6].