Kasisto
New York, US · Founded 2013 · Delaware corporation · 8 known investors
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Kasisto builds agentic AI for banks and financial institutions, offering conversational and generative AI agents that automate customer support, personalize interactions, and give employees access to institutional knowledge. Its technology emphasizes regulatory compliance and multi-agent coordination for banking workflows.
Also known as KAI · Kasisto Singapore Pte Ltd
Founders & leadership
Kasisto was founded in 2013 by Zor Gorelov, Sasha Caskey, and Dror Oren.
Board
Investors · 8
Also in the syndicate · 2
Funding
SEC filings, press & company announcements$74.6M disclosed across 6 of 8 rounds · 2014–2024
- Undisclosed amountSeries CAug 2022Source ↗
▶$8.6MraisedSep 2024 · 35 investors · Other TechnologyRule 506(b)
- Don Layden Jr.Executive Officer, Director
- Vicky BindraDirector
- Zor GorelovExecutive Officer, Director, Promoter
- Manu RanaDirector
- Patricia F. KempDirector
- Habib KairouzDirector
- Offering amount
- $8.6M
- Amount sold
- $8.6M
- First sale
- May 2024
- Incorporated
- Corporation, Delaware
- Federal exemptions
- 06b
▶$15.5MraisedAug 2021 · 13 investors · Other TechnologyRule 506(b)
- Zor GorelovExecutive Officer, Director
- Michael AbbaeiDirector
- Patricia KempDirector
- Jeffrey SeltzerDirector
- Jay ReinemannDirector
- Habib KairouzDirector
- Steve ChambersDirector
- Manu RanaDirector
- Offering amount
- $15.5M
- Amount sold
- $15.5M
- First sale
- Jun 2021
- Incorporated
- Corporation, Delaware
- Federal exemptions
- 06b
▶$22MraisedFeb 2020 · 15 investors · Other TechnologyRule 506(b)
- William MarkDirector
- Jeffrey L. SeltzerDirector
- Habib KairouzDirector
- Manu RanaDirector
- Jay ReinemannDirector
- Zor GorelovExecutive Officer, Director
- Patricia KempDirector
- Offering amount
- $22M
- Amount sold
- $22M
- First sale
- Aug 2019
- Incorporated
- Corporation, Delaware
- Federal exemptions
- 06b
▶$17.9MraisedDec 2017 · 28 investors · Other TechnologyRule 506(b)
- Ruth BrownExecutive Officer, Promoter
- Dror OrenExecutive Officer, Promoter
- Zor GorelovExecutive Officer, Director, Promoter
- Jeffrey L. SeltzerDirector
- William MarkDirector
- Sasha CaskeyExecutive Officer, Promoter
- Thomas WhiteakerDirector
- Patricia KempDirector
- Offering amount
- $36M
- Amount sold
- $17.9M
- First sale
- Dec 2017
- Incorporated
- Corporation, Delaware, 2013
- Federal exemptions
- 06b
▶$8.3MraisedJan 2017 · 32 investors · Other TechnologyRule 506(b)
- Jeffrey L. SeltzerDirector
- Zor GorelovExecutive Officer, Director, Promoter
- Sasha CaskeyExecutive Officer, Promoter
- William MarkDirector
- Thomas WhiteakerDirector
- Dror OrenExecutive Officer
- Ruth BrownExecutive Officer, Promoter
- Offering amount
- $9.2M
- Amount sold
- $8.3M
- First sale
- Dec 2016
- Incorporated
- Corporation, Delaware, 2013
- Federal exemptions
- 06b
▶$2.3MraisedSep 2014 · 40 investors · Other TechnologyRule 506(b)
- Ruth BrownExecutive Officer, Promoter
- Zor GorelovExecutive Officer, Director, Promoter
- Sasha CaskeyExecutive Officer, Promoter
- Offering amount
- $2.3M
- Amount sold
- $2.3M
- First sale
- Jul 2014
- Incorporated
- Corporation, Delaware, 2013
- Federal exemptions
- 06b
Source: SEC EDGAR Form D. Amounts as filed; amended filings shown once at their latest values.
Company profile
researched Aug 2026Kasisto is a New York City-headquartered software company that develops KAI, an AI platform purpose-built for financial institutions. The platform combines prescriptive conversational AI with generative AI to power customer-facing digital assistants, agent-assist tools and employee knowledge assistants. Product lines described by the company include KAI Consumer Banking, KAI Business Banking, KAI Investment Management, the KAI Platform (KAI 4.0), and KAI Answers, which connects to an institution's knowledge repositories to return referenceable answers and documents to staff and customers.
The company's technology originated at SRI International (Stanford Research Institute), from which Kasisto was spun off in 2013. Kasisto released K-BERT, described as its first large language model for the financial services industry, in the 2018-2019 period, and later introduced KAI-GPT, a banking-focused large language model that combines its proprietary KAI model with GPT technology. More recently the company has positioned its offering around "KAIgentic"/agentic AI: a behavioral personalization engine plus coordination of multiple specialized AI agents that execute multi-step banking workflows, with an emphasis on regulatory compliance and security.
Kasisto states it holds AI patents in financial services and reports facilitating financial conversations in four languages. Named customers and deployments cited by the company include J.P. Morgan, Westpac, Standard Chartered, TD, Manulife Bank, Nedbank ("Enbi"), First Financial Bank ("Gabby"), Meriwest Credit Union ("Scout"), VeraBank, BankSouth, and credit unions such as Fairwinds and Excite.
Founding story
Kasisto was founded in 2013 as a spin-off of SRI International (Stanford Research Institute), building on decades of AI research, with the aim of enabling companies to engage and transact with customers through intelligent conversations across channels.
Business model
Kasisto licenses its KAI platform and packaged assistants to financial institutions — banks, credit unions and wealth/investment providers — for deployment across digital and messaging channels, and distributes through integrations and partnerships with fintech and digital banking providers.
Enterprise software sold to financial institutions; the platform is described as multi-tenant, with products packaged by segment (consumer banking, business banking, investment management) and by use case (customer assist, agent assist, employee assist).
Traction
Kasisto reports millions of financial conversations facilitated in four languages, over a billion consumers with access to KAI, clients using KAI in 16 countries, and AI patents in financial services. Customer case studies report Nedbank reducing live chat volumes by more than 70% while increasing client satisfaction, and Meriwest 'Scout' users showing 30% more profitability than average digital banking users. In 2022 the company said it had seen its strongest growth to date in its global and US community banking businesses.
Latest developments
In September 2024 Kasisto appointed Don Layden as Executive Chairman of its Board coinciding with the close of a Series D round that brought cumulative funding to $90m. In 2025 the company added Joshua Schechter as Chief Product & Innovation Officer and shifted its positioning toward voice and agentic AI for financial services under the "KAIgentic" banner.
▸Full profile — market position, technology, go-to-market, geography, history
Market position
Kasisto positions itself as a specialist in conversational and generative AI purpose-built for banking, contrasting market-specific solutions with generic chatbots; press coverage describes it as an industry leader in conversational AI for financial services.
The company differentiates on financial-services specificity: domain-trained models (K-BERT, KAI-GPT), a behavioral personalization engine trained on banking behaviors, multi-agent coordination intended to reduce hallucinations, and compliance and security controls aimed at regulated institutions.
Technology
KAI is a conversational AI platform layered with generative AI. Components include K-BERT, described as the company's first LLM for financial services; KAI-GPT, a banking large language model combining Kasisto's proprietary model with GPT technology; KAI Answers, a retrieval-based assistant over institutional knowledge repositories; and a multi-agent architecture in which specialized agents run in parallel and coordinate outputs to handle multi-step workflows. A proprietary behavioral engine adapts personalization in real time based on banking behavior data, and the company markets AI orchestration that routes customer requests among digital assistants.
Go-to-market
Direct enterprise sales to financial institutions combined with a partner and integration channel; Kasisto cites partnerships with FIS, Q2, NCR, LinkLive, Candescent and other fintech providers, and offers a "Ready, Set, Go!" implementation process for deploying a personalized digital banking assistant.
Financial institutions of all sizes, including global banks, regional and US community banks, credit unions, and wealth and investment management providers, plus fintech platform partners.
Geography
Headquartered in New York City (37 W 20th St), with teams in Atlanta, Dallas, London, Singapore, South Africa and Sydney; Built In NYC also lists a Mountain View, California office. Earlier company materials cited offices in Silicon Valley and Singapore, with Kasisto Singapore Pte Ltd as a wholly owned subsidiary. The company says it serves customers in 16 countries.
History
Founded in 2013 out of SRI International. In 2018-2019 the KAI-powered digital employee "Olivia" launched at Liv Bank following a public digital "recruiting" campaign, and Kasisto released K-BERT, its first financial-services LLM. Between 2020 and 2022 it expanded across the digital banking ecosystem through partnerships with FIS, Q2, LinkLive, Candescent and others, and in August 2022 closed a $15.5m Series C extension. In 2023-2024 it launched what it describes as the industry's first consumer-facing digital assistant powered by generative AI and appointed Lance Berks as CEO; in September 2024 Don Layden was named Executive Chairman alongside the close of a Series D. In 2025 the company focused on voice and agentic AI, adding Joshua Schechter as Chief Product & Innovation Officer.
Compiled by commissioned research from 8 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
Founder mafia
4 people who came through Kasisto went on to found or lead other companies.
Competitors · 2
by search overlap
Companies competing with Kasisto for the same Google search keywords, organic and paid, via search-intersection analysis.
Timeline · 8
launches, deals, and filingsKasisto added Joshua Schechter as Chief Product & Innovation Officer to lead advancements in voice and agentic AI.
Reported closure of Kasisto's Series D funding round, cumulatively raising the company's funding to $90m.
Kasisto named Don Layden Executive Chairman of its Board of Directors, coinciding with the closing of its Series D round that took cumulative funding to $90m.
Company milestone timeline for 2023-2024 notes Kasisto welcomed Lance Berks as CEO.
Kasisto introduced KAI-GPT, a large language model for banking combining its proprietary KAI model with GPT technology, alongside what it describes as the industry's first consumer-facing digital assistant powered by generative AI.
Oversubscribed Series C extension led in the US by FIS and internationally by Westpac, with participation from BankSouth, bringing total Series C funding to $31 million. Proceeds earmarked for product development, go-to-market initiatives and partnership expansion.
$15.5M source ↗
Between 2020 and 2022 Kasisto built partnerships with FIS, Q2, LinkLive, Candescent and other digital banking providers.
Company milestones for 2018-2019 cite the launch of Olivia, a KAI-powered digital employee at Liv Bank, and the release of K-BERT, Kasisto's first large language model for financial services.
Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.
Legal entities · 1
corporate structureIn the news
▸Research sources · 8
primary sources listed
- Kasistokasisto.com · web
8 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does Kasisto do?
- Kasisto builds KAI, a conversational and agentic AI platform used by banks for customer, agent and employee assistance.
- Who founded Kasisto?
- Kasisto was founded by Zor Gorelov, Sasha Caskey, Dror Oren in 2013.
- Who are Kasisto's investors?
- Kasisto's investors include Aspira Capital, Commerce Ventures, Naples Technology Ventures, Oak HC/FT, Propel Venture Partners, Rho Ventures.
- How much funding has Kasisto raised?
- Kasisto has disclosed $74.6M raised across 6 of its 8 known rounds.
- Where is Kasisto headquartered?
- Kasisto is headquartered in New York, US.