Haptik
San Francisco, US · Founded 2013 · Delaware corporation · 1 known investors
Find your way into Haptik
115 people in our graph share verified history with the Haptik team — schools, employers, funds. One of them is your warm intro.
Chiraag Deoraunlockedknows Swapan Rajdev · together at University of Illinois Urbana-Champaign (overlapped)
×11knows the team · via University of Illinois Urbana-Champaign
Haptik provides AI-powered voice and conversational agents for customer service, including multilingual voice agents for enterprise support. Its offerings target businesses seeking to automate customer interactions across voice-first channels.
Founders & leadership
Haptik was founded in 2013 by Swapan Rajdev.
SR
Swapan RajdevinCo-FounderSwapan Rajdev co-founded Haptik in 2013, scaling it into India's largest conversational AI platform before its 2019 acquisition by Reliance Jio for $100M; he has led product, engineering, R&D, and go-to-market teams and holds advanced degrees in technology.
Board
NT
Neville TaraporevalaBoard director
VS
Vijay SrinivasanBoard director
Investors · 1
Reported raises · per SEC filings
Form D private placements$8.5M disclosed across 1 round · 2016
▶$8.5MraisedJan 2017 · 1 investors · Other TechnologyRule 506(b)
▶$8.5MraisedJan 2017 · 1 investors · Other Technology
Rule 506(b)Officers, directors & promoters on the filing
- Neville TaraporevalaDirector
- Vijay SrinivasanDirector
- Swapan RajdevExecutive Officer, Director
- Offering amount
- $8.5M
- Amount sold
- $8.5M
- First sale
- Dec 2016
- Incorporated
- Corporation, Delaware, 2013
- Federal exemptions
- 06b
Source: SEC EDGAR Form D. Amounts as filed; amended filings shown once at their latest values.
Founder mafia
4 people who came through Haptik went on to found or lead other companies.
Competitors · 10
by search overlap
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Netezza146 shared keywordsIBM is a global technology company whose business spans enterprise software (including Red Hat, HashiCorp, and Confluent), IT infrastructure such as mainframes, servers, and storage, and IT consulting services. The company is also investing heavily in quantum computing and AI-based enterprise offerings, including its Lightwell open-source software security clearinghouse and the Anderon quantum wafer foundry.
Tidio142 shared keywordsTidio is a customer service platform combining a help desk with Lyro, an AI agent that automates support conversations and can be trained on verified data sources. It targets small and medium businesses looking to scale customer support while keeping responses reliable and on-brand.
Botpress119 shared keywordsBotpress is an AI agent platform that runs on its own engine, converting plain-language instructions into TypeScript code executed directly instead of relying on tool-calling. It targets teams building AI agents for customer service and other multi-step tasks, and includes a feedback layer for improving agent accuracy over time.
ChatBot116 shared keywordsText is an AI-powered chatbot platform for ecommerce businesses that answers customer questions, recommends products, recovers abandoned carts, and measures sales impact from conversations. Built on conversational AI and integrated with Shopify and WordPress, it combines automated responses with human handoff capabilities.
Yellow109 shared keywordsYellow.ai is an agentic AI platform for customer service automation that uses multi-LLM architecture and conversational data to help enterprises reduce operational costs and improve customer interactions. The platform serves global enterprises seeking to automate customer service operations.
DataCamp108 shared keywordsDataCamp is a learning platform for teams that teaches data and AI skills through hands-on coursework accessible via web browser and mobile app. It serves enterprise customers and development teams seeking to build technical capabilities.
Zendesk88 shared keywordsThis is Zendesk's internal belonging/diversity and inclusion program page, not a company profile page for an external company. It describes Zendesk's internal culture initiatives and leadership development programs.
Zapier87 shared keywordsZapier provides a platform for connecting AI models and agents to workflows and business applications, enabling teams to automate tasks across over 9,000 apps without coding. The platform serves enterprises, operations teams, and businesses of all sizes looking to deploy AI-driven automation for lead capture, customer support, employee onboarding, and other business processes.
Voiceflow Black79 shared keywordsVoiceflow provides a platform for building AI agents that handle customer interactions, starting with customer support. The company serves businesses looking to deploy conversational AI across customer-facing channels.
Companies competing with Haptik for the same Google search keywords, organic and paid, via search-intersection analysis.
In the news
Frequently asked questions
- What does Haptik do?
- Haptik provides AI-powered voice and conversational agents for customer service, including multilingual voice agents for enterprise support. Its offerings target businesses seeking to automate customer interactions across voice-first channels.
- Who founded Haptik?
- Haptik was founded by Swapan Rajdev in 2013.
- Who are Haptik's investors?
- Haptik's investors include Kalaari Capital.
- How much funding has Haptik raised?
- Haptik has disclosed $8.5M raised across 1 round.
- Where is Haptik headquartered?
- Haptik is headquartered in San Francisco, US.