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Handled

YC S24

New York City, US · Founded 2023 · 3 employees · 10 known investors

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Handled provides a platform that automates post-order operations for e-commerce brands and third-party logistics providers, consolidating shipment tracking, returns processing, and billing adjustments across disconnected systems while automatically resolving common fulfillment issues.

Also known as Zimi Inc. · Zimi

AI & Machine LearningE-commerceEnterprise SoftwareLogistics & Supply ChainB2BWorkflow AutomationLogisticsAIUnited States of AmericaAmerica / Canada

Founders & leadership· Y Combinator alumni (S24)

Handled was founded in 2023 by Audrey Djiya and Peter Nsaka.

ADAudrey Djiya
Audrey DjiyaCEOShe previously led operations, international expansion, and go-to-market initiatives at e-commerce companies including Peloton, and developed fintech products for commerce at Duplo, a Y Combinator-backed startup. She holds an MBA from Stanford University and a BA from Dartmouth College.
PNPeter Nsaka
Peter NsakaCo-Founder & CTO2024–2026Co-founder of Handled, Peter Nsaka leads product and engineering for a platform that automates post-order operations for e-commerce brands and third-party logistics providers.

Investors · 10

The 23 Fundlisted by The 23 Fund

How we know: The 23 Fund's portfolio page · Y Combinator's founder network · Not right? Tell us

Y Combinatorlisted by Y CombinatorSan Francisco · $500K

How we know: the Y Combinator directory · open dataset · 5k.vc investor directory · Not right? Tell us

Black Angel GroupreportedNew York

How we know: Y Combinator's founder network · Not right? Tell us

Fearless FundreportedAtlanta · $250K – $3M

How we know: Y Combinator's founder network · open dataset · 5k.vc investor directory · Not right? Tell us

HoaQreported$25K – $350K

How we know: Y Combinator's founder network · Not right? Tell us

Manjaroo growth fundreported

How we know: Y Combinator's founder network · Not right? Tell us

Savannah Fundreported

How we know: Y Combinator's founder network · Not right? Tell us

Tekedia CapitalreportedLagos · $1K

How we know: Y Combinator's founder network · Not right? Tell us

Umami Capitalreported

How we know: Y Combinator's founder network · Not right? Tell us

Images

Handled photo

Founder mafia

3 people who came through Handled went on to found or lead other companies.

Chandler RogersGTM AnalystFounded Relay HealthJoseph McAllisterTechnical Product ManagerFounded MouseCatCarl PrinsCo-Founder & CEOFounded Pathzero

Related companies · 7

HandleHandle builds a construction data platform that unifies fragmented invoices, projects, payments, and documents into a single data graph. It powers automation, compliance, payments, and financial intelligence for construction companies using AI.
CartageCartage develops an AI logistics coordinator called Wilson that automates freight coordination across the shipping lifecycle, from quoting to exceptions handling. The platform serves shippers and logistics operators by handling real-time logistics operations autonomously through a custom-trained AI model.
Zendesk New YorkThis is Zendesk's internal belonging/diversity and inclusion program page, not a company profile page for an external company. It describes Zendesk's internal culture initiatives and leadership development programs.
Lighthouz AILighthouz AI provides AI-powered back-office automation for freight brokers, automating freight bill audits, accounts receivable, and collections. The platform helps brokers scale operations without expanding headcount in the $900B freight industry.
ReformReform provides an AI-powered platform that automates document extraction, customs compliance, and other freight operations tasks. The platform integrates with existing systems to help logistics and freight businesses save time and reduce manual processing.
MarkerMarker embeds with client companies to build custom AI agents on its Marker Command Center platform, aiming to move organizations toward AI-native operations. It targets enterprises pursuing AI transformation, designing agents that fit into the spreadsheets, reports, and workflows teams already use.
Poth LabsPoth Labs builds an AI-powered survey platform that uses adaptive questioning and knowledge graphs to convert employee feedback, customer surveys, and market research into statistically validated insights. The platform serves organizations seeking deeper understanding from survey data through automated analysis that replaces manual interpretation.

Companies working in the same space as Handled.

Legal entities · 1

corporate structure
Zimi Inc.

Frequently asked questions

What does Handled do?
Handled provides a platform that automates post-order operations for e-commerce brands and third-party logistics providers, consolidating shipment tracking, returns processing, and billing adjustments across disconnected systems while automatically resolving common fulfillment issues.
Who founded Handled?
Handled was founded by Audrey Djiya, Peter Nsaka in 2023.
Who are Handled's investors?
Handled's investors include Seven Capital Ventures, The 23 Fund, Y Combinator, Black Angel Group, Fearless Fund, HoaQ, Manjaroo growth fund, Savannah Fund and 2 more.
Where is Handled headquartered?
Handled is headquartered in New York City, US.