株式会社hacomono

hacomono is a Japanese software provider whose core product is an all-in-one management system for wellness and exercise facilities. The platform centers on reservations and membership management and extends to payments, merchandise sales, entry/exit (access) control, marketing and data analysis, with the aim of moving front-desk processes such as booking, enrollment and payment online and reducing paper- and spreadsheet-based work. End users can book and complete procedures at any hour, check in or enter unstaffed facilities, and view facility crowding via AI cameras.

The system is configured for a broad set of venue types, including comprehensive sports clubs, 24-hour gyms, personal training gyms, yoga and Pilates studios, indoor golf facilities, gymnastics and exercise schools, dance schools, soccer and basketball schools, language and learning classrooms, public facilities and school club activities, and other wellness venues such as saunas, relaxation and esthetic businesses and coworking spaces. Additional capabilities highlighted include follow-up outreach based on member data (birthdays, membership milestones, last visit date, reservation status) to support retention, and cross-cutting reporting on sales, joins and cancellations, usage and merchandise purchase history.

Business model

Software-as-a-service style subscription system sold to operators of sports, fitness, school and other wellness facilities; the site publishes pricing plans and offers materials, demos and inquiries as entry points.

Traction

The site reports more than 13,000 stores/facilities using hacomono (as of 2026-06, also cited as of 2026-08), a system continuation (retention) rate above 99% (2026-04), and a 74% share of new fitness gym and indoor golf openings adopting the system based on July–December 2024 new-store data from Monthly Leisure Industry Data. Adoption rates reached 40% among schools run by J.League clubs and among schools run by B.League clubs.

Latest developments

In July 2026 the company reported 40% adoption among soccer schools operated by J.League clubs, and in August 2026 reported similar 40% adoption expansion among schools run by B.League clubs. In August 2026 it launched hacomono AI Manager, an AI customer-service support product aimed at member retention.