Gupshup
5 known investors
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Gupshup provides an AI-powered conversational messaging platform that enables businesses to automate, personalize, and scale customer conversations across multiple channels. It serves businesses globally with AI agents for customer communication.
Founders & leadership
BS
Beerud Shethin𝕏Co-Founder and Chief Executive OfficerHe previously founded Elance, now Upwork, where he served as VP from 1998 to 2005, and earlier worked in securities and financial markets roles as an AVP at Merrill Lynch and Citibank Securities Corp. He has served on the board of directors of the IIT Bombay Heritage Foundation since 2023.
Investors · 5
Competitors · 10
by search overlap
Respond.io28 shared keywordsRespond.io is a customer conversation platform for mid-market B2C businesses that integrates omnichannel messaging, native AI agents, and CRM context into a unified system to route inbound conversations and improve conversion rates. The platform connects WhatsApp, Instagram, TikTok, email, live chat, and voice channels with CRM data and AI-driven routing to handle high-volume customer conversations.
Whatsapp Community27 shared keywordsWhatsApp is a messaging and calling application that provides text, media, and voice communication services to users across 180+ countries. The app prioritizes end-to-end encryption and operates as a standalone service focused on reliable global communication.
ZOKO21 shared keywordsZoko integrates WhatsApp messaging capabilities with Shopify stores, allowing merchants to sell products, market to customers, and provide support through WhatsApp conversations.
Chatfuel20 shared keywordsChatfuel provides AI agents that autonomously handle customer inquiries, booking management, advertising, and business strategy for small businesses and service-based companies. The platform operates 24/7 to manage tasks typically requiring multiple human team members.
Twilio20 shared keywordsTwilio provides a cloud-based communications platform that enables businesses to integrate voice, messaging, and video into applications using APIs. The platform combines communication channels, contextual data, and AI orchestration for enterprises and developers building customer experiences.
AiSensy15 shared keywordsAiSensy is a WhatsApp business platform that enables companies to acquire, engage, and support customers through messaging, forms, broadcasts, and payments. The platform serves 210,000+ businesses across 68+ countries seeking to increase revenue through WhatsApp communication.
Neutral Tandem14 shared keywordsSinch provides cloud communications tools that let businesses connect with their customers across messaging and other channels. It serves companies looking to build customer engagement through communication technology.
Tyntec13 shared keywordstyntec provides APIs and cloud communication solutions for mobile messaging, verification, authentication, and engagement serving enterprises and telecommunications operators. The company also offers A2P monetization management and operates proprietary carrier-grade infrastructure backed by patented technology for secure data handling.
Sleekflow13 shared keywordsSleekFlow provides an omnichannel inbox that connects shared email addresses (support@, sales@) alongside WhatsApp, SMS, and chat, with AI-assisted replies, two-way email sync, and automation for sales and support teams. It targets B2C brands managing customer communication across multiple channels in one platform.
Zendesk13 shared keywordsThis is Zendesk's internal belonging/diversity and inclusion program page, not a company profile page for an external company. It describes Zendesk's internal culture initiatives and leadership development programs.
Companies competing with Gupshup for the same Google search keywords, organic and paid, via search-intersection analysis.
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Frequently asked questions
- What does Gupshup do?
- Gupshup provides an AI-powered conversational messaging platform that enables businesses to automate, personalize, and scale customer conversations across multiple channels. It serves businesses globally with AI agents for customer communication.
- Who founded Gupshup?
- Gupshup was founded by Beerud Sheth.
- Who are Gupshup's investors?
- Gupshup's investors include InvestX, Lead Edge Capital, SquareOne Capital, Tenaya Capital, Think Investments.