Fundraising Fox

Chatfuel

YC W16500 Global

San Francisco, US · 53 employees · 8 known investors

Chatfuel provides AI agents that autonomously handle customer inquiries, booking management, advertising, and business strategy for small businesses and service-based companies. The platform operates 24/7 to manage tasks typically requiring multiple human team members.

Founders & leadership· Y Combinator alumni (W16)

DDDmitrii Dumik
Dmitrii DumikinFounder/CEO
APArtem Ptashnik
Artem PtashnikinFounder and CEO at Chatfuel (YC W16). We are hiring: goo.gl/AoxQK5
AP
Artem Ptashnick
DD
Dmitry Dumik

Investors · 8

Also in the syndicate · 1

Àlber Blanc

Funding

SEC filings, press & company announcements

Source: company announcements and press reports — follow each round's link for the claim.

Competitors · 10

by search overlap
WhatsApp868 shared keywordsWhatsApp is a messaging and calling application that provides text, media, and voice communication services to users across 180+ countries. The app prioritizes end-to-end encryption and operates as a standalone service focused on reliable global communication.
Respond.io732 shared keywordsRespond.io is a customer conversation platform that unifies messaging channels like WhatsApp, Messenger, TikTok, and email plus VoIP calls into a single team inbox that syncs with CRMs. It offers multilingual AI agents that answer enquiries, route leads, recommend products, and manage bookings to help sales and marketing teams handle high volumes of conversations.
Zapier673 shared keywordsZapier provides a platform for connecting AI models and agents to workflows and business applications, enabling teams to automate tasks across over 9,000 apps without coding. The platform serves enterprises, operations teams, and businesses of all sizes looking to deploy AI-driven automation for lead capture, customer support, employee onboarding, and other business processes.
Sleekflow445 shared keywordsSleekFlow provides an omnichannel inbox that connects shared email addresses (support@, sales@) alongside WhatsApp, SMS, and chat, with AI-assisted replies, two-way email sync, and automation for sales and support teams. It targets B2C brands managing customer communication across multiple channels in one platform.
OpenAI415 shared keywordsOpenAI is an AI research and deployment company focused on developing artificial general intelligence (AGI) with emphasis on safety and beneficial outcomes for humanity.
Gallabox383 shared keywordsGallabox is a conversational commerce platform that uses AI agents across WhatsApp, web chat, social media, and voice calls to capture, qualify, follow up with, and convert leads, plus handle bookings, payments, and customer support. It serves sales, marketing, and support teams in industries such as real estate, healthcare, automotive, travel, education, and financial services, with customers across 40 countries.
Tidio361 shared keywordsTidio is a customer service platform combining a help desk with Lyro, an AI agent that automates support conversations and can be trained on verified data sources. It targets small and medium businesses looking to scale customer support while keeping responses reliable and on-brand.
ChatGPT351 shared keywordsChatGPT is an AI assistant that generates text responses, creates images, and processes uploaded files based on user prompts and saved chat history.
Manychat349 shared keywordsA U.S. SaaS company offering chatbot software with a visual, no-code builder. Businesses use it to broadcast and schedule messages to subscribers, auto-post from social channels, and trigger automated replies based on keywords for marketing and sales purposes.
ChatBot336 shared keywordsChatBot is an AI chatbot platform that businesses train on their own website, help center, and product docs to answer customer questions, recommend products, and assist with checkout across channels like website, Messenger, and SMS. It is aimed at ecommerce brands and online retailers looking to automate customer support and sales 24/7.

Companies competing with Chatfuel for the same Google search keywords, organic and paid, via search-intersection analysis.

In the news

Frequently asked questions

What does Chatfuel do?
Chatfuel provides AI agents that autonomously handle customer inquiries, booking management, advertising, and business strategy for small businesses and service-based companies. The platform operates 24/7 to manage tasks typically requiring multiple human team members.
Who founded Chatfuel?
Chatfuel was founded by Dmitrii Dumik, Artem Ptashnik.
Who are Chatfuel's investors?
Chatfuel's investors include 500 Global, Pre-Seed to Succeed, Y Combinator, Yellow Rocks!, AltaIR Capital, I2BF Global Ventures, Smart Partnership Capital.
Where is Chatfuel headquartered?
Chatfuel is headquartered in San Francisco, US.