Getlabs

Getlabs operates a platform for at-home diagnostics. Patients book an appointment online, a Getlabs specialist travels to their home or office to draw blood and collect samples, and the samples are delivered to Labcorp or Quest for testing. Patients receive results from their doctor or laboratory, or via the Apple Health app. Getlabs collects the patient's insurance information at the visit, and the testing laboratory bills the patient's insurance for the test itself; pricing for the collection visit varies by date and location.

Alongside the direct-to-patient booking flow, Getlabs sells to healthcare organizations. Partners get platform access to schedule Getlabs' service menu, which spans standard labs, vitals and advanced diagnostics, and can integrate at-home collection into their existing workflows. Getlabs positions the partner offering around improving patient adherence and closing gaps in care through same-day, nationwide availability, and describes its phlebotomists as a fully employed nationwide team rather than contractors.

Business model

Two channels: consumers book and pay for individual at-home collection visits, with the testing laboratory billing the patient's insurance separately for the test; healthcare organizations buy enterprise access to the platform to dispatch Getlabs phlebotomists and schedule labs, vitals and advanced diagnostics.

Fees for at-home sample collection visits booked by patients, and enterprise pricing for partner organizations that includes platform access and scheduling of the full service menu.

Traction

The company states that more than 100,000 patients have used Getlabs.