Flexie

Flexie Inc. operates a two-sided marketplace that connects businesses needing hourly shift coverage with vetted workers, whom it calls "Flexers." Operators post a shift specifying role, pay rate and timing, and the platform matches them with screened, highly-rated workers nearby; arrival can be tracked in real time, and operators can request the same worker again or hire them permanently. Workers browse open shifts with pay rate, location and start time listed upfront, complete an approval process before picking up work, and are paid once a shift is confirmed.

A central product element is the Flexie Score™, a portable reliability record that accrues to the worker shift by shift and is visible to operators before a booking. A higher score is described as unlocking priority access to premium shifts, better pay rates and faster payouts. Flexie positions each shift as a working interview, or "try before you hire," and states that it supports conversion of Flexers into permanent hires rather than charging placement markups. Flexers engage as independent contractors of the platform rather than employees of the operator until they are hired directly.

Work categories advertised include restaurants (counter service, food prep, drive-thru and kitchen support), warehouse and logistics (picking, packing, sorting, fulfillment) and events and catering (setup crews, servers, breakdown teams). Founder and CEO William Ward has described the company more narrowly as serving fast-food restaurants, framing it as an "Uber for fast food" for staffing peak-hour shifts, and citing added features such as health insurance, financial literacy content and a "Pathways" product aimed at longer-term opportunity.

Founding story

CEO William Ward has said he started Flexie to apply technology to problems in the service industry while creating meaningful work, noting that the founding team consists of war survivors, refugees and immigrants whose experience informed platform features such as health insurance access, financial literacy resources and the Pathways opportunity product.

Business model

Flexie runs an on-demand staffing marketplace in which employers ("operators") post shifts and the platform matches, screens and coordinates workers, handling shift coordination, payments and insurance. Workers are engaged as independent contractors rather than employees of the operator. The company states that joining costs workers nothing and positions its pricing against temp agencies, citing roughly 30% average savings versus agencies and no markup charged when an operator converts a Flexer into a permanent hire.

Revenue is derived from the operator side of the marketplace for filling posted shifts; the company states that workers pay nothing to join and that operators are not charged a markup to convert a Flexer into a permanent employee, with claimed cost savings of about 30% relative to temp agencies.

Traction

As of December 2024 the company reported having helped owners at national brands including Chick-fil-A and McDonald's fill more than 5,000 shifts and generate over $200,000 in the preceding 12 months. Its website cites a 90% shift fill rate, an average match time under five minutes, an average worker rating of 4.8, and roughly 30% average savings versus temp agencies, and it says it is trusted by operators of national restaurant brands.

Latest developments

Flexie received an NC IDEA SEED grant in Spring 2024, which the CEO said was being used to accelerate customer acquisition, and was featured in NC IDEA's founder series in December 2024 while seeking early-stage advisors and investors. Its website, current as of 2026, markets worker protections including a $1 million per-shift insurance policy, half pay for shifts cancelled within eight hours of start and full pay when a worker is sent home after arriving.