Emi Labs

Emi Labs, operating the product Emi, provides a platform for high-volume ("mass") recruitment of operational or frontline workers. The system uses generative AI agents to run the full hiring cycle: attracting candidates, pre-screening them, coordinating interviews and completing hiring and documentation steps. Candidate interaction happens through conversational channels the workers already use, including WhatsApp, Facebook Messenger and SMS, with each exchange handled by generative AI rather than a rules-based chatbot.

The platform aggregates candidate sources such as in-store QR codes, job boards, social networks, referrals and an employer's own candidate databases, and supports automated re-engagement of previously known candidates. A dashboard tracks pipeline metrics including candidates, hires and average time-to-hire. The company states its platform has processed more than 12 million AI conversations and serves over 50 enterprise companies, and reports a SOC 2 Type II attestation and a 4.8 rating on G2. A suite of AI agents for employee retention has been added to the recruitment product line.

Business model

B2B software sold to large employers that hire operational staff at scale, delivered as an AI-agent platform that automates attraction, screening, scheduling, hiring and onboarding documentation.

Traction

More than 12 million AI conversations processed and over 50 enterprise customers. Reported outcomes include a 90% vacancy coverage rate, 50% reduction in hiring time and 80% fewer onboarding errors; customer cases cite a 69% reduction in time-to-hire at Home Depot México, a 33% reduction in time to fill vacancies at OXXO and a 99% coverage index at Heineken México.

Latest developments

Introduction of a suite of AI agents for employee retention, extending the platform beyond recruitment.