EdgeTier
Dublin, IE · Founded 2015 · 79 employees on LinkedIn · 4 known investors
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EdgeTier provides AI-powered software that analyzes customer interactions in real time to identify issues and their root causes for contact centers and customer experience teams. The platform helps organizations proactively detect and resolve problems before they escalate into churn or service degradation.
Founders & leadership
EdgeTier was founded in 2015 by Shane and Ciarán.
Investors · 4
How we know: Act Venture Capital's portfolio page · Not right? Tell us
How we know: ACT Venture Capital's portfolio page · Not right? Tell us
How we know: Episode1's portfolio page · the VCSheet dataset · open dataset · 5k.vc investor directory · Not right? Tell us
Frequently asked questions
- What does EdgeTier do?
- EdgeTier provides AI-powered software that analyzes customer interactions in real time to identify issues and their root causes for contact centers and customer experience teams. The platform helps organizations proactively detect and resolve problems before they escalate into churn or service degradation.
- Who founded EdgeTier?
- EdgeTier was founded by Shane, Ciarán in 2015.
- Who are EdgeTier's investors?
- EdgeTier's investors include Act Venture Capital, ACT Venture Capital, Episode1, Smedvig Ventures.
- Where is EdgeTier headquartered?
- EdgeTier is headquartered in Dublin, IE.




