Fundraising Fox

EdgeTier

Dublin, IE · Founded 2015 · 79 employees on LinkedIn · 3 known investors

EdgeTier provides AI-powered software that analyzes customer interactions in real time to identify issues and their root causes for contact centers and customer experience teams. The platform helps organizations proactively detect and resolve problems before they escalate into churn or service degradation.

AI & Machine LearningEnterprise SoftwareSaaS

Founders & leadership

EdgeTier was founded in 2015 by Shane and Ciarán.

SShane
ShaneinChief Executive Officer / Co-FounderHe has over a decade of experience in data analysis, software design, and developing artificial intelligence products and applications.
C
CiaráninChief Technical Officer / Co-Founder

Investors · 3

Act Venture CapitalDublin
ACT Venture CapitalDublin · $1.1M – $16.2M
Episode1London · $317.5K – $2.5M

Frequently asked questions

What does EdgeTier do?
EdgeTier provides AI-powered software that analyzes customer interactions in real time to identify issues and their root causes for contact centers and customer experience teams. The platform helps organizations proactively detect and resolve problems before they escalate into churn or service degradation.
Who founded EdgeTier?
EdgeTier was founded by Shane, Ciarán in 2015.
Who are EdgeTier's investors?
EdgeTier's investors include Act Venture Capital, ACT Venture Capital, Episode1.
Where is EdgeTier headquartered?
EdgeTier is headquartered in Dublin, IE.