/Companies

Delighted

3 known investors

Find your way into Delighted

Delighted is customer feedback software that collects and analyzes feedback across digital experiences, contact centers, chat, email, and social media, using AI to surface themes and automate response workflows for enterprise organizations.

Founders & leadership

MGMike Gowen
Mike GowenFounder

Investors · 3

Competitors · 7

by search overlap
SurveyMonkey1588 shared keywordsSurveyMonkey is an online platform for creating surveys and forms to run market research, customer satisfaction, event registration, and employee feedback programs. It offers AI-assisted survey building, expert templates, a global respondent panel, analytics tools, and integrations for individuals, teams, and enterprise organizations.
Qualtrics1463 shared keywordsQualtrics is an experience management platform that lets organizations collect, analyze, and manage survey, ticket, and contact data with built-in security and compliance controls. It offers features such as sensitive data redaction, GDPR erasure handling, single sign-on and multi-factor authentication, project approval workflows, and admin reporting for enterprise customers.
SurveySparrow1173 shared keywordsSurveySparrow is an omnichannel experience management platform built around conversational, chat-style surveys designed to increase response rates. It offers feedback and survey tools for businesses to collect and act on customer and employee feedback.
Contentsquare836 shared keywordsContentsquare offers a digital experience analytics platform that uses AI to help teams understand customer behavior across websites and apps through heatmaps, zoning analysis, journey mapping, and session insights. It serves marketing, analytics, and e-commerce teams looking to improve engagement, conversion, and retention.
Zendesk777 shared keywordsThis is Zendesk's internal belonging/diversity and inclusion program page, not a company profile page for an external company. It describes Zendesk's internal culture initiatives and leadership development programs.
Jotform770 shared keywordsJotform provides an online form builder with integrations that automatically forward new form submissions, file uploads, and payment details to communication tools like Microsoft Teams. It serves teams across industries looking to automate the distribution of submitted form data.
Dovetail707 shared keywordsDovetail is a customer intelligence platform that centralizes and analyzes fragmented customer feedback from multiple sources using AI to generate actionable insights across organizations.

Companies competing with Delighted for the same Google search keywords, organic and paid, via search-intersection analysis.

In the news

Frequently asked questions

What does Delighted do?
Delighted is customer feedback software that collects and analyzes feedback across digital experiences, contact centers, chat, email, and social media, using AI to surface themes and automate response workflows for enterprise organizations.
Who founded Delighted?
Delighted was founded by Mike Gowen.
Who are Delighted's investors?
Delighted's investors include A.Capital Ventures, GV (Google Ventures), Designer Fund.