Delighted
2 known investors
Delighted is customer feedback software that collects and analyzes feedback across digital experiences, contact centers, chat, email, and social media, using AI to surface themes and automate response workflows for enterprise organizations.
Founders & leadership
MG
Mike GoweninFounder
Investors · 2
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Competitors · 7
by search overlap
SurveyMonkey1588 shared keywordsSurveyMonkey is an online platform for creating surveys and forms to run market research, customer satisfaction, event registration, and employee feedback programs. It offers AI-assisted survey building, expert templates, a global respondent panel, analytics tools, and integrations for individuals, teams, and enterprise organizations.
SurveySparrow1173 shared keywordsSurveySparrow is an omnichannel experience management platform built around conversational, chat-style surveys designed to increase response rates. It offers feedback and survey tools for businesses to collect and act on customer and employee feedback.
SURVICATE902 shared keywordsSurvicate offers a Microsoft Teams integration for its survey and customer feedback platform, letting teams collect and share Voice of Customer insights. Its Research Assistant feature analyzes survey responses to surface key themes.
Contentsquare836 shared keywordsContentsquare offers a digital experience analytics platform that uses AI to help teams understand customer behavior across websites and apps through heatmaps, zoning analysis, journey mapping, and session insights. It serves marketing, analytics, and e-commerce teams looking to improve engagement, conversion, and retention.
Zendesk777 shared keywordsThis is Zendesk's internal belonging/diversity and inclusion program page, not a company profile page for an external company. It describes Zendesk's internal culture initiatives and leadership development programs.
Jotform770 shared keywordsJotform provides an online form builder with integrations that automatically forward new form submissions, file uploads, and payment details to communication tools like Microsoft Teams. It serves teams across industries looking to automate the distribution of submitted form data.
Dovetail707 shared keywordsDovetail is a customer intelligence platform that centralizes and analyzes fragmented customer feedback from multiple sources using AI to generate actionable insights across organizations.
Companies competing with Delighted for the same Google search keywords, organic and paid, via search-intersection analysis.
In the news
Frequently asked questions
- What does Delighted do?
- Delighted is customer feedback software that collects and analyzes feedback across digital experiences, contact centers, chat, email, and social media, using AI to surface themes and automate response workflows for enterprise organizations.
- Who founded Delighted?
- Delighted was founded by Mike Gowen.
- Who are Delighted's investors?
- Delighted's investors include A.Capital Ventures, Designer Fund.