Community
500 Global '17Techstars '17Los Angeles, US · 85 employees on LinkedIn · 9 known investors
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Community is a messaging platform that connects businesses, brands, and creators with their audiences through direct, algorithm-free communication. It enables brands to scale personalized messaging and build relationships at scale.
Also known as Community.com · Community.com, Inc.
Founders & leadership
Investors · 9
Company profile
researched Aug 2026Community.com, Inc. operates a business-to-business messaging platform that gives businesses, brands, public figures and creators a direct, algorithm-free channel to their audiences. Each customer — referred to as a "Community Leader" — is issued a dedicated phone number or communication account and messages with individuals ("Community Members") who have opted in to receive messages from them. The platform is positioned around "Rich Messaging": campaigns can be sent over SMS, MMS, WhatsApp, Apple Messages for Business and RCS (in early access) from a single unified dashboard.
The product set spans campaign messaging and surveys, list-growth tools (tap-to-text URLs on personalized subdomains, website pop-ups and embedded signup units, QR codes for print/venues/merch, social handles and external signup forms), list imports, audience analytics (new-member counts, top cities, age and gender breakdowns), and member profiles with subcommunity tagging and profile enrichment. An AI layer provides message generation and tone/goal-based suggestions, campaign-reply summarization, and configurable chatbots that connect to external model providers such as OpenAI, with entrance criteria and rate limiting controls. Integrations include Salesforce, Shopify, Zapier, Mailchimp, Adobe Journey Optimizer, Hightouch, GrowthLoop, Formstack, Bandsintown, Seated and SET.Live, plus public APIs and webhooks for developers.
The company describes itself as remote-first with a team across 9+ countries, and its terms of service state that the service is designed solely for businesses rather than consumers.
Founding story
Community was founded in 2019 by Guy Oseary, Ashton Kutcher, Josh Rosenheck and Matthew Peltier around the premise that people who shape culture should have a direct line to their audiences, free from algorithmic ranking and social-feed noise.
Business model
Community sells its messaging platform to businesses on a business-to-business basis; its terms of service state that purchase and use of the service constitutes a business-to-business transaction, with account administrators able to set up, modify and cancel payment information. Customers acquire the platform through a sales-led demo process rather than self-serve consumer signup.
Latest developments
Community is promoting Apple Messages for Business as a newly introduced premium channel and RCS as an early-access channel, alongside AI features for message generation, campaign summarization and chatbots. Its published terms of service carry a last-updated date of May 21, 2026.
▸Full profile — market position, technology, go-to-market, geography, history
Market position
Community positions itself as a messaging platform for conversational audience engagement, contrasting owned direct messaging channels with algorithmically mediated social platforms, and states that it is backed by operators and creators.
The platform combines multiple rich messaging channels in one interface with two-way conversational engagement, first-party audience data (member profiles, subcommunities, analytics) and AI assistance, framed as an owned audience channel that is not subject to algorithmic distribution.
Technology
A unified messaging platform spanning SMS, MMS, WhatsApp, Apple Messages for Business and RCS (early access), with a web dashboard (dashboard.community.com) for campaign creation and testing. Supporting components include audience analytics, member profiles and profile enrichment, subcommunity segmentation, and an AI stack covering message generation, goal- and tone-conditioned suggestions, reply summarization, and chatbots wired to external providers (OpenAI shown as connected; Anthropic listed as connectable) with entrance-criteria and rate-limiting settings. Prebuilt integrations with CRM, e-commerce, CDP, marketing-automation and events tools, plus APIs and webhooks, allow the platform to sit within an existing stack.
Go-to-market
The website directs prospective customers to request a demo, indicating a sales-assisted motion. Customer list growth is supported by self-service acquisition tools (tap-to-text links, website pop-ups, QR codes at venues and on merchandise, social profiles and signup forms), and distribution is broadened through integrations with platforms such as Shopify, Salesforce, Mailchimp and Bandsintown.
Businesses, brands, public figures and creators seeking direct audience communication. The company groups its customers by industry: music, sports, media and entertainment, politics and government, creators, restaurants and hospitality, retail and consumer brands, real estate, and manufacturing.
Geography
Remote-first with team members across more than 9 countries; the company publishes a FAQ entry on where the service is currently available and references US/Canada arbitration provisions as well as TCPA and GDPR considerations for SMS marketing.
History
Founded in 2019, the company added Robert Wolf as Chairman in 2022, a move it associates with a shift toward building messaging infrastructure for brands operating at scale. In November 2024 Jeremy Schultz became Chief Executive Officer, tasked with extending the platform from its cultural/creator roots to businesses more broadly. The current product emphasis is on multi-channel "Rich Messaging" and AI features, with Apple Messages for Business introduced as a new premium channel.
Compiled by commissioned research from 8 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
Founder mafia
4 people who came through Community went on to found or lead other companies.
Competitors · 1
by search overlap
Companies competing with Community for the same Google search keywords, organic and paid, via search-intersection analysis.
Timeline · 3
launches, deals, and filingsCommunity introduced Apple Messages for Business as a new premium messaging channel alongside SMS/MMS, WhatsApp and RCS (RCS in early access).
Jeremy Schultz joined as CEO in November 2024 to lead the company's next phase of scaling the platform to businesses beyond its original creator base.
Robert Wolf joined Community as Chairman in 2022, with a stated focus on building messaging infrastructure for brands communicating at scale.
Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.
▸Research sources · 8
primary sources listed
- Communitycommunity.com · web
8 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does Community do?
- Community is a rich messaging platform that lets brands, public figures and creators text their audiences directly.
- Who founded Community?
- Community was founded by Guy Oseary, Ashton Kutcher, Josh Rosenheck, Matthew Peltier.
- Who are Community's investors?
- Community's investors include 500 Global, A-Rod Corp, Dreamers VC, HubSpot Ventures, Shrug Capital, Sony Ventures Corporation, Techstars, 75 & Sunny and 1 more.
- Where is Community headquartered?
- Community is headquartered in Los Angeles, US.