Certainly
Copenhagen, DK · 2 known investors
Certainly builds agentic AI customer service agents deployed across web, messaging, email, SMS, and voice channels for enterprise customers. The platform handles customer support conversations at scale, replacing scripted chatbots and ticket-based CRM systems with AI that can think, decide, and escalate to humans when needed.
AI & Machine LearningEnterprise Software
Investors · 2
Competitors · 9
by search overlap
Zendesk26 shared keywordsThis is Zendesk's internal belonging/diversity and inclusion program page, not a company profile page for an external company. It describes Zendesk's internal culture initiatives and leadership development programs.
ChatBot21 shared keywordsChatBot is an AI chatbot platform that businesses train on their own website, help center, and product docs to answer customer questions, recommend products, and assist with checkout across channels like website, Messenger, and SMS. It is aimed at ecommerce brands and online retailers looking to automate customer support and sales 24/7.
Netezza18 shared keywordsIBM is a global technology company whose business spans enterprise software (including Red Hat, HashiCorp, and Confluent), IT infrastructure such as mainframes, servers, and storage, and IT consulting services. The company is also investing heavily in quantum computing and AI-based enterprise offerings, including its Lightwell open-source software security clearinghouse and the Anderon quantum wafer foundry.
BloomReach17 shared keywordsBloomreach provides an AI-powered personalization platform (Loomi) with apps and agents spanning email, web, ads, search, and conversational shopping for ecommerce and marketing teams. Its Commerce Experience Cloud combines customer data, site search, content management, and marketing automation to deliver real-time personalized customer experiences.
Zapier16 shared keywordsZapier provides a platform for connecting AI models and agents to workflows and business applications, enabling teams to automate tasks across over 9,000 apps without coding. The platform serves enterprises, operations teams, and businesses of all sizes looking to deploy AI-driven automation for lead capture, customer support, employee onboarding, and other business processes.
Eesel15 shared keywordseesel AI builds AI "teammates" that connect to a company's tools and perform work tasks under human supervision, with autonomy increasing over time. The product targets support and enterprise teams and uses usage-based pricing tied to work completed.
Botpress14 shared keywordsBotpress builds AI agents for customer support and offers a helpdesk product (Botpress Desk) that resolves support tickets end-to-end, either on top of an existing helpdesk or as a standalone ticket management system. It targets support teams, with agents built via natural language, escalation and fallback logic, and integrations connected through OAuth.
Postman13 shared keywordsPostman is an API platform that helps developers build, test, and manage APIs throughout their lifecycle. It serves organizations across industries, including 98% of the Fortune 500, and provides tooling for API development, quality assurance, and organizational governance.
OpenAI13 shared keywordsOpenAI is an AI research and deployment company focused on developing artificial general intelligence (AGI) with emphasis on safety and beneficial outcomes for humanity.
Companies competing with Certainly for the same Google search keywords, organic and paid, via search-intersection analysis.
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Frequently asked questions
- What does Certainly do?
- Certainly builds agentic AI customer service agents deployed across web, messaging, email, SMS, and voice channels for enterprise customers. The platform handles customer support conversations at scale, replacing scripted chatbots and ticket-based CRM systems with AI that can think, decide, and escalate to humans when needed.
- Who are Certainly's investors?
- Certainly's investors include SEED Capital Denmark, Y Combinator.
- Where is Certainly headquartered?
- Certainly is headquartered in Copenhagen, DK.