Fundraising Fox

Assembled

San Francisco, US · Founded 2018 · 132 employees on LinkedIn · 7 known investors

Find your way into Assembled

335 people in our graph share verified history with the Assembled team — schools, employers, funds. One of them is your warm intro.

Hemant Tanejaunlockedknows John Wang · together at Stripe (overlapped)
×7knows the team · via Stripe
×4knows the team · via MIT Department of Mathematics

Assembled provides workforce management software with a forecasting tool that predicts support volume and staffing needs across channels, queues, and sites for in-house, outsourced, and AI-automated customer support teams. It offers configurable and API/CSV-importable forecast models, backlog-aware email SLA calculations, and staffing simulations for customer-centric businesses.

AI & Machine LearningEnterprise SoftwareFuture of WorkSaaS

Founders & leadership

Assembled was founded in 2018 by John Wang, Brian Sze, and Ryan Wang.

JWJohn Wang
John WanginCofounder and CTOFounder/Chief Engineer at Zinc
BSBrian Sze
Brian SzeinCofounder
RWRyan Wang
Ryan WanginCo-founder/CEO

Investors · 7

New Enterprise Associates (NEA)✓ verifiedMenlo Park · $200K – $40M
Emergence Capital✓ verified
Earl Grey CapitalAustin
Emergence Capital PartnersSan Francisco · $500K – $10M
SignalFireSan Francisco · $250K – $15M
Basis Set Venturesreported · 3 sourcesMenlo Park · $1M – $3M
Stripereported · 2 sources

Funding

SEC filings, press & company announcements

$51M disclosed across 1 of 2 rounds · 2022–2026

Source: company announcements and press reports — follow each round's link for the claim.

Founder mafia

4 people who came through Assembled went on to found or lead other companies.

John WangFounderFounded ZincCedric DussudProduct Manager and EngineerFounded NarratorWei-Wei WuSoftware EngineerFounded MomenticJoe GershensonHead of EngineeringFounded GazeHawk

In the news

Customer Service Startup Assembled Lands $3.1M Funding From Stripeotofiximea.startupworld.com · Jan 2026Assembled Raises $51 Million in Series Bthesaasnews.com · May 2022Workforce management software company Assembled raises $51 Mn Series B fundingsea.peoplemattersglobal.com · May 2022Customer support management platform Assembled lands $51Mtechcrunch.com · May 2022Assembled Raises $51 Million led by NEA to Accelerate Workforce Management Platformprnewswire.com · May 2022Assembled, an operating system for support teams, raises $16.6M | TechCrunchtechcrunch.com · Mar 2021

Frequently asked questions

What does Assembled do?
Assembled provides workforce management software with a forecasting tool that predicts support volume and staffing needs across channels, queues, and sites for in-house, outsourced, and AI-automated customer support teams. It offers configurable and API/CSV-importable forecast models, backlog-aware email SLA calculations, and staffing simulations for customer-centric businesses.
Who founded Assembled?
Assembled was founded by John Wang, Brian Sze, Ryan Wang in 2018.
Who are Assembled's investors?
Assembled's investors include New Enterprise Associates (NEA), Emergence Capital, Earl Grey Capital, Emergence Capital Partners, SignalFire, Basis Set Ventures, Stripe.
How much funding has Assembled raised?
Assembled has disclosed $51M raised across 1 of its 2 known rounds.
Where is Assembled headquartered?
Assembled is headquartered in San Francisco, US.