/Companies

Assembled

San Francisco, US · Founded 2018 · 132 employees on LinkedIn · 6 known investors

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Assembled provides workforce management software with a forecasting tool that predicts support volume and staffing needs across channels, queues, and sites for in-house, outsourced, and AI-automated customer support teams. It offers configurable and API/CSV-importable forecast models, backlog-aware email SLA calculations, and staffing simulations for customer-centric businesses.

Founders & leadership

Assembled was founded in 2018 by John Wang, Brian Sze, and Ryan Wang.

JWJohn Wang
John WangCofounder and CTOFounder/Chief Engineer at Zinc
BSBrian Sze
Brian SzeCofounder
RWRyan Wang
Ryan WangCo-founder/CEO

Investors · 6

Funding

SEC filings, press & company announcements

$51M disclosed across 1 of 3 rounds · 2021–2026

Source: company announcements and press reports — follow each round's link for the claim.

Founder mafia

5 people who came through Assembled went on to found or lead other companies.

In the news

Frequently asked questions

What does Assembled do?
Assembled provides workforce management software with a forecasting tool that predicts support volume and staffing needs across channels, queues, and sites for in-house, outsourced, and AI-automated customer support teams. It offers configurable and API/CSV-importable forecast models, backlog-aware email SLA calculations, and staffing simulations for customer-centric businesses.
Who founded Assembled?
Assembled was founded by John Wang, Brian Sze, Ryan Wang in 2018.
Who are Assembled's investors?
Assembled's investors include New Enterprise Associates (NEA), Basis Set Ventures, Earl Grey Capital, Emergence Capital Partners, SignalFire, Stripe.
How much funding has Assembled raised?
Assembled has disclosed $51M raised across 1 of its 3 known rounds.
Where is Assembled headquartered?
Assembled is headquartered in San Francisco, US.