Assembled
San Francisco, US · Founded 2018 · 132 employees on LinkedIn · 6 known investors
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Assembled provides workforce management software with a forecasting tool that predicts support volume and staffing needs across channels, queues, and sites for in-house, outsourced, and AI-automated customer support teams. It offers configurable and API/CSV-importable forecast models, backlog-aware email SLA calculations, and staffing simulations for customer-centric businesses.
Founders & leadership
Assembled was founded in 2018 by John Wang, Brian Sze, and Ryan Wang.

Investors · 6
How we know: the company's own site · a partner's Signal profile · funding news · prnewswire.com · Not right? Tell us
How we know: prnewswire.com · funding news · the VCSheet dataset · basisset.com · Not right? Tell us
How we know: Earl Grey Capital's portfolio page · the VCSheet dataset · Not right? Tell us
How we know: Emergence Capital Partners's portfolio page · prnewswire.com · Not right? Tell us
How we know: otofiximea.startupworld.com · the VCSheet dataset · Not right? Tell us
How we know: otofiximea.startupworld.com · funding news · Not right? Tell us
Funding
SEC filings, press & company announcements$51M disclosed across 1 of 3 rounds · 2021–2026
- $51MSeries BMay 2022 · 3 sources
New Enterprise Associates (NEA) (lead), Basis Set Ventures, Emergence Capital
Source ↗
Source: company announcements and press reports — follow each round's link for the claim.
Founder mafia
5 people who came through Assembled went on to found or lead other companies.
In the news
Frequently asked questions
- What does Assembled do?
- Assembled provides workforce management software with a forecasting tool that predicts support volume and staffing needs across channels, queues, and sites for in-house, outsourced, and AI-automated customer support teams. It offers configurable and API/CSV-importable forecast models, backlog-aware email SLA calculations, and staffing simulations for customer-centric businesses.
- Who founded Assembled?
- Assembled was founded by John Wang, Brian Sze, Ryan Wang in 2018.
- Who are Assembled's investors?
- Assembled's investors include New Enterprise Associates (NEA), Basis Set Ventures, Earl Grey Capital, Emergence Capital Partners, SignalFire, Stripe.
- How much funding has Assembled raised?
- Assembled has disclosed $51M raised across 1 of its 3 known rounds.
- Where is Assembled headquartered?
- Assembled is headquartered in San Francisco, US.










