AnswersNow

AnswersNow is a Richmond, Virginia-based provider of virtual Applied Behavior Analysis (ABA) therapy for children with autism and their caregivers. Families are paired with a dedicated Board-Certified Behavior Analyst (BCBA) holding a master's degree or PhD, and sessions are delivered one-on-one over the company's proprietary digital platform. Service delivery follows a four-step process of intake call, virtual assessment, clinician matching by the clinical team, and recurring therapy sessions. The offering combines focused child sessions with parent/caregiver training, individualized goals and interventions, tailored activities and one-on-one reporting.

The clinical model is parent-mediated and concentrated: AnswersNow states that it delivers outcomes with roughly four to five therapy hours per week, about one-sixth the hours of traditional in-person ABA programs that can require 30 to 40 hours weekly. The company positions this as producing cost savings of up to 75% in total autism care costs for commercial insurers and Medicaid plans. Its platform uses AI to generate individualized learning modules built around each child's interests and engagement patterns, which BCBAs use to adapt therapy content.

The company launched in 2017 as a chat-based subscription service connecting parents with clinicians and later moved to a full-service virtual ABA therapy and parent training model. It says it has delivered 194,000 hours of therapy cumulatively, including nearly 100,000 hours of virtual ABA and caregiver training in 2025.

Founding story

Founder Jeff Beck, a licensed clinical social worker with more than 15 years of experience, worked with children with autism early in his career and observed long waitlists, limited insurance coverage, inconsistent care and caregiver exhaustion and isolation. He and co-founder Adam built a service in response, and AnswersNow officially launched in 2017.

Business model

AnswersNow operates as a direct clinical services provider rather than a software vendor: it employs a distributed network of PhD- and master's-level BCBAs who deliver therapy to families over the company's own virtual platform. Services include focused child therapy sessions and structured caregiver training intended to extend clinical impact outside formal sessions.

Care is billed through insurance. The company contracts as an in-network provider with commercial insurers and Medicaid plans, and has cited partnerships with payors including Medicaid, United Health Care, Aetna, Cigna, Anthem and Blue Cross Blue Shield. It markets acceptance of all major insurance carriers including Medicaid, and 86% of its families are covered by Medicaid.

Traction

The company reports 194,000 cumulative hours of therapy delivered, including nearly 100,000 hours of virtual ABA and caregiver training during 2025, up from more than 10,000 hours facilitated in 2022. Reported outcome and satisfaction figures include 96% of families noting meaningful behavior and communication improvements within six months, 97% of surveyed families reporting improvement in daily living skills and 97% describing treatment as effective (survey of 70+ caregivers), and a Net Promoter Score of 83 (N=170).

Latest developments

In January 2026 AnswersNow closed a $40 million Series B led by HealthQuest Capital with participation from existing investors Left Lane Capital and Owl Ventures. The company said it would publish first-of-its-kind peer-reviewed research in early 2026 documenting outcomes and efficiency; its website subsequently promotes a peer-reviewed study of virtual, BCBA-delivered ABA therapy covering 504 families.