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Akixi offers a CX intelligence suite that adds AI-powered call analytics, conversational intelligence, call recording, and CRM integration on top of UCaaS platforms like Microsoft Teams, Cisco Webex, and Cisco BroadWorks. It is sold to service providers, MSPs, and resellers to layer customer-experience intelligence onto the UCaaS customers they manage.
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Frequently asked questions
- What does Akixi do?
- Akixi offers a CX intelligence suite that adds AI-powered call analytics, conversational intelligence, call recording, and CRM integration on top of UCaaS platforms like Microsoft Teams, Cisco Webex, and Cisco BroadWorks. It is sold to service providers, MSPs, and resellers to layer customer-experience intelligence onto the UCaaS customers they manage.
- Who are Akixi's investors?
- Akixi's investors include Souter Investments.