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Eytan Hattem

Cemantica | CEO and CX Business Lead at Luminoso

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About

Co-founder and CEO of the customer experience mapping platform Cemantica, he spent more than a decade at Prodware Group in roles including International CRM Business Development Manager, CEM Business Consulting Managing Director, Chief Innovation & Business Solutions Officer and Chief Customer Officer. He also serves as a senior customer experience consultant at AmplifyXM, sits on the board of the Customer Experience Professionals Association, and founded the Institute for Journey Management.

Frequently asked questions

Who is Eytan Hattem?
Co-founder and CEO of the customer experience mapping platform Cemantica, he spent more than a decade at Prodware Group in roles including International CRM Business Development Manager, CEM Business Consulting Managing Director, Chief Innovation & Business Solutions Officer and Chief Customer Officer. He also serves as a senior customer experience consultant at AmplifyXM, sits on the board of the Customer Experience Professionals Association, and founded the Institute for Journey Management.

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