Fundraising Fox

Derrick Yeo

Investor

Head of Global Customer Service at MEXC

Singapore

Find your path to Derrick

203 people in our graph share verified history with Derrick — schools, employers, funds. One of them is your warm intro.

Brian BrackeenunlockedDerrick: together at Apple (2010–2012)
×2Derrick: together at Apple
×6Derrick: together at Quantic School of Business and Technology
×2Derrick: together at SIMGE (SIM Global Education)

About

Leads global customer service and user experience at MEXC, with over 25 years of experience scaling customer-focused teams in high-growth environments.

Experience

  1. MEXCHead of Customer Servicecurrent2024 — presentGlobal
  2. BinanceLead of Customer Service Operations2022 — 2024
  3. BinanceSenior Customer Service Manager2021 — 2022
  4. PaktorHead Of Operations2018 — 2021Singapore
  5. Singapore University of Social SciencesCustomer Experience Senior Manager2016 — 2017Singapore
  6. Swatch GroupHead of Customer Service, Swatch Group SEA2014 — 2015singapore
  7. StarHubContact Centre Manager2012 — 2014
  8. AppleContact Centre Service Manager, APAC and Oceania Apple Online Store2010 — 2012
  9. Singapore Post LtdCall Centre Assistant Manager2008 — 2010Singapore

Skills & more

EnglishCOPCMac OS XPowerPoint2Microsoft Word2Microsoft Excel3OS X1Microsoft Office4MacCustomer Service25Customer Satisfaction21Account Management4
+12 morePerformance ManagementTrainingRecruitingCall CentersCustomer ExperienceContact CentersWorkforce ManagementVendor ManagementCoachingChange ManagementContact Center ManagementOperations Management

Languages Cantonese · Chinese · English

  • COPC Implementation Leader — COPC Inc.
  • COPC Certified Manager — COPC Inc.

From Derrick's professional profile.

Colleagues at MEXC

Vugar Usi
Chief Executive Officer at MEXC

Frequently asked questions

Who is Derrick Yeo?
Leads global customer service and user experience at MEXC, with over 25 years of experience scaling customer-focused teams in high-growth environments.
Where does Derrick Yeo work?
Derrick Yeo is Head of Global Customer Service at MEXC.
Where did Derrick Yeo go to school?
Derrick Yeo studied at Quantic School of Business and Technology (Executive MBA, Business Administration and Management); University of Northampton (Diploma In Business Administration, International Business); SIMGE (SIM Global Education) (Graduate Diploma, Human Resources Management/Personnel Administration).

Same school

Also attended Quantic School of Business and Technology97

Victoria BondarchukDirector at Marlin Equity PartnersHillary LehrManaging Director, Fund V at Higher Ground LabsArun IyerInvestor at Green FlagAlex RendónInvestment Associate at BuenTrip VenturesOluwatofunmi IdowuVenture Analyst at LoftyInc CapitalClaire CrowtherVice President, Strategy & Operations at Underscore VC

+ 91 more

Also attended University of Northampton6

Ludvig HamiltonInvestment Manager at ECI PartnersOlivia McGeeOffice Assistant at ECI PartnersBen GriffithsManaging Director at SDCL Green Energy Solutions EuropeAnthony MitchellEmail Deliverability at Aurelia VenturesGokulPartner at UpekkhaMaria Intscher-OwrangFounder & CEO at Simplifyber

Also attended SIMGE (SIM Global Education)5

Kenneth K ThomasPrincipal at Backfuture Ventures, LlcChristina NeoAssociate at Asia PartnersHatadi HaziqHead of HNWI Relations at KildePeter Brink MadsenCEO at Habico InvestPang Yao HerAnalyst at NGC Ventures

Also attended Singapore University of Social Sciences (SUSS)6

Dawn ChuaVice President, Finance at Jungle VenturesGeraldine GohExecutive Assistant at Cento VenturesPhuang Jing YiSenior Business Manager at Hashkey CapitalReuben LimManaging Director, Credit Investments at Mars Growth CapitalGrace TeoCorporate Administrative Services Team Leader at PacifiCan business fundingTerence LimSenior Associate, Investor Relations & Operations at Helicap

Shared employers

Also worked at MEXC2

Vugar UsiChief Executive Officer at MEXCSi ChenInvestor at Huobi Capital

Also worked at Binance1

Mindaugas PetrauskasFounder at Amlyze

Also worked at Paktor2

Pablo VigueraAngelAndrew YenFounder at Bsos

Also worked at Singapore University of Social Sciences7

Alyse KilleenFounder & Managing Partner at STILLMARKGanesh RengaswamyManaging Partner at Quona CapitalAliza KnoxAdvisor at iGlobe PartnersJustin NewtonAdvisor at Colle Capital PartnersWendy SunChief Brand Officer at BIT AsiaVal YapFounder at Policypal

+ 1 more