Workvivo

Workvivo, operating as Workvivo by Zoom, is an employee experience and internal communications platform that combines a social intranet, employee app, and communications tooling into a single mobile-first hub. It is positioned to serve both desk-based and frontline (deskless) workers across industries such as healthcare, manufacturing, retail, construction, aviation, hospitality and logistics. Core functionality historically included activity feeds, community Spaces, chat, voice and video calls, livestreams, podcasts, peer recognition through badges, awards and shout-outs, surveys and polls, push notifications, auto-translation, digital signage via Workvivo TV, content calendars and analytics.

The current product is marketed as "Workvivo HQ," described by the company as an AI-native employee experience platform and digital headquarters built on Zoom's AI foundation. Advertised capabilities include Ask HQ (natural-language questions answered with citations from company knowledge, conversations, documents and connected systems), HQ Agent (an assistant that recommends next steps and completes tasks), Catch Me Up summaries, Seer people-intelligence for sentiment and feedback analysis, AI Compose writing assistance with tone-of-voice profiles, AI-powered Journeys for onboarding, training and change programs, an AI page builder and widget builder, configurable landing pages, AI podcasts generated from articles, and livestream summaries with smart chapters. The company also frames the platform as a governed home for enterprise AI intended to reduce shadow-AI risk.

The platform integrates with HR and productivity systems; company pages cite over 60 HR tools in one place and over 40 in another, naming Workday, BambooHR, Sage HR, Personio, HiBob, Microsoft 365, Google Workspace, Slack, SharePoint, Microsoft Teams and Zoom, among others. Third-party description cites SOC-2 Type 2 certification and ISO 27001 compliance, cloud-native distributed infrastructure scaling from 500 to 50,000 concurrent users, distributed administration, granular permissions, content moderation and audit trails.

Founding story

Goulding and Lennon founded Workvivo in 2017 after working together on CoreHR, drawing on first-hand experience in HR technology and observed challenges in employee engagement. Their stated mission was to build an employee communication platform designed to improve the working experience of every employee.

Business model

B2B software sold to organizations as an employee experience/internal communications platform, now delivered as part of Zoom's collaboration portfolio. Deployment is complemented by a paid-style "Boost" program offering strategic advisory, creative design and people-science services to support launch, adoption and long-term strategy. Sources do not disclose pricing or contract structure.

Sources do not state pricing or licensing terms. Wikipedia reports revenue of €69.39 million in 2024, up 174%.

Traction

Company figures cite 5 million users worldwide and roughly 300 team members. At the June 2022 Series B, Workvivo reported more than 300 customer organizations in 90+ countries, over 150% year-on-year growth for three years, and headcount of 123 after growing sixfold since 2020. Named customers include Morgan McKinley (first customer, 2018), Telus International, Amazon, Bupa, Clipper Logistics, Virgin, Motherson, Ryanair, Dollar General and Keyloop.

Latest developments

The company has repositioned the product around "Workvivo HQ," described as the first AI-native employee experience platform, built on Zoom's AI foundation, with capabilities including Ask HQ, HQ Agent, Catch Me Up, Seer people intelligence, AI Compose, AI-powered Journeys and AI-generated podcasts and livestream summaries. It is promoting a research report, "The State of AI Transformation at Work," based on a study of more than 5,800 employees, including over 1,000 digital workplace and IT respondents, arguing that enterprise AI is deployed but not adopted. Wikipedia cites revenue growth of 174% to €69.39 million in 2024.