VOW

VOW is a New York–headquartered technology company that builds an AI-supported operating system for what it calls the live experience economy. The platform combines event planning, operations and guest-facing workflows in a single system, covering guest list and group management, RSVPs, signups and registration, ticketing, venue maps and seating, email and SMS communications, alerts, access control, check-in and departure, and on-site execution. The company positions this against an industry norm in which organizers assemble a single event from ten or more disconnected tools, producing manual processes and siloed data.

The product is split into two surfaces. VOW PRO serves event professionals with centralized guest and group lists, customizable categories and VIP tiers, interactive floor plans and dynamic seating assignments, a branded email and SMS builder with delivery tracking, and check-in via QR code, RFID or NFC with real-time arrival tracking. VOW GO is the guest-facing side, delivered as a web and white-labeled mobile app: personalized event information and interactive itineraries, RSVP and registration flows, speaker and sponsor overviews, a shared guestbook, photo and video galleries, travel and accommodation coordination, and 24/7 concierge support by chat and email. Customers can select individual feature modules; a transactions and payments capability for ticketing is listed as forthcoming.

The company serves media and entertainment, sports, corporate and philanthropy customers. It was previously known as VOW Digital Health, when it provided COVID screening technology for live events during the pandemic.