Userlens
YC X26San Francisco, US · Founded 2025 · 4 employees · 1 known investors
Userlens is an AI-powered customer success platform that predicts account churn and monitors user adoption metrics across a company's entire customer base. It integrates with product analytics, CRM, and data warehouse tools to provide customer success teams with account-level insights on usage trends, feature adoption, and at-risk accounts.
Founders & leadership· Y Combinator alumni (X26)
Userlens was founded in 2025 by Ankur Dahama and Hai Ta.
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Ankur Dahamain𝕏Co-Founder & CEOAnkur Dahama is an engineer and co-founder of Userlens who previously founded Wudpecker, which grew to over 20,000 teams. He has prior experience in engine simulation at Mercedes-AMG and system software development for nuclear reactor technology.
Investors · 1
Competitors · 10
by search overlap
Netezza28 shared keywordsIBM is a global technology company whose business spans enterprise software (including Red Hat, HashiCorp, and Confluent), IT infrastructure such as mainframes, servers, and storage, and IT consulting services. The company is also investing heavily in quantum computing and AI-based enterprise offerings, including its Lightwell open-source software security clearinghouse and the Anderon quantum wafer foundry.
Userpilot23 shared keywordsUserpilot is a no-code product growth platform that lets product, UX, and customer success teams create in-app experiences, track product usage and feature adoption, run session replays, and collect user feedback. It serves SaaS companies and enterprises pursuing product-led growth.
Amplitude21 shared keywordsAmplitude provides an AI analytics platform that helps companies understand customer behavior and make data-driven product decisions. The platform serves product and engineering teams across enterprises looking to optimize user experience and digital innovation.
Velaris20 shared keywordsVelaris is an AI-native Customer Success Platform that centralizes customer data, tracks account health, predicts churn and expansion, and automates post-sales workflows such as QBRs, reporting, and follow-ups. It is built for mid-market and enterprise B2B SaaS companies and other recurring-revenue businesses managing Customer Success at scale.
Gainsight19 shared keywordsGainsight provides a customer intelligence platform for revenue and sales teams that helps identify and prevent revenue leakage, optimize renewal processes, and identify expansion opportunities within existing customer bases. The product uses machine learning to forecast renewals and automate renewal workflows for enterprise software customers.
Userguiding17 shared keywordsUserGuiding provides a no-code platform for building in-app onboarding flows, product tours, and self-service experiences aimed at improving product adoption. It is built for product teams looking to drive user engagement and revenue growth through self-service.
Chameleon17 shared keywordsChameleon builds no-code software that personalizes user experience within products by adapting to individual user journeys. It helps teams reduce user friction through guided experiences without requiring code.
Uxcam17 shared keywordsUXCam provides mobile app analytics and session replay that automatically detects crashed sessions and integrates with crash log tools like Firebase Crashlytics. It helps product and analytics teams identify user struggles, troubleshoot issues, and understand app engagement.
Pendo.io, Inc.16 shared keywordsPendo is a product experience platform that combines software usage analytics, in-app guidance, and user feedback to help organizations accelerate feature adoption and deliver better product experiences. It serves Fortune 500 enterprises, B2B tech startups, educational institutions, and healthcare systems across multiple industries.
Splunk15 shared keywordsSplunk offers a unified platform for security and observability that ingests and analyzes large-scale data across hybrid cloud environments. Its tools support security operations centers with analytics and automated response, and help teams monitor application and infrastructure performance.
Companies competing with Userlens for the same Google search keywords, organic and paid, via search-intersection analysis.
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Frequently asked questions
- What does Userlens do?
- Userlens is an AI-powered customer success platform that predicts account churn and monitors user adoption metrics across a company's entire customer base. It integrates with product analytics, CRM, and data warehouse tools to provide customer success teams with account-level insights on usage trends, feature adoption, and at-risk accounts.
- Who founded Userlens?
- Userlens was founded by Ankur Dahama, Hai Ta in 2025.
- Who are Userlens's investors?
- Userlens's investors include Y Combinator.
- Where is Userlens headquartered?
- Userlens is headquartered in San Francisco, US.