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Urgent Team
Founded 2011 · 231 employees on LinkedIn · 3 known investors
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Urgent Team operates a network of urgent care and walk-in medical centers offering treatment for non-emergency injuries and illnesses as well as occupational health services such as DOT physicals and employment health assessments. The company runs 80+ accredited centers, including rural health clinics, across Alabama, Arkansas, Georgia, Mississippi, and Tennessee.
Also known as Urgent Team Family of Urgent Care & Walk-in Centers
Founders & leadership
Urgent Team was founded in 2011 by Tom Dent.
Investors · 3
Company profile
researched Aug 2026Urgent Team, operating as the Urgent Team Family of Urgent Care & Walk-in Centers, is a Nashville, Tennessee-based on-demand healthcare company providing walk-in medical care and telemedicine for non-life- or limb-threatening injuries and illnesses, along with occupational health services. Centers are open seven days a week with extended hours and generally accept patients without appointments, positioning the service between emergency departments and primary care physician offices on cost and wait time.
The company operates as a family of brands, frequently partnering with the leading health system in each community so that centers carry local health system branding. As of the most recent company materials it delivers care in five states through eight brands: Ascension Saint Thomas Urgent Care, Baptist Urgent Care, Washington Regional Urgent Care, Huntsville Hospital Urgent Care, Physicians Care, Urgent Team, Sherwood Urgent Care and Baptist Health Urgent Care. The company site lists 80+ centers across Alabama, Arkansas, Georgia, Mississippi and Tennessee, while other reporting cites more than 84 locations. All centers hold Urgent Care Association Accreditation and 14 are designated Rural Health Clinics.
Founding story
The company was founded in August 2011 to address patient demand for healthcare access during evening hours and on weekends, a less expensive alternative to the emergency room, and more timely access than a primary care physician's office that typically requires an advance appointment.
Business model
Urgent Team operates urgent care and walk-in centers directly and through joint ventures with local health systems, allowing centers to carry the local hospital brand while sharing a common operating platform. Ownership is described on the company site as private equity. Revenue comes from patient visits for walk-in medical and telemedicine care and from occupational health services sold to employers, such as DOT physicals, employment health assessments and workplace injury care. Fourteen centers are designated Rural Health Clinics, providing primary care access in rural communities.
Fee-for-service revenue from walk-in urgent and family care visits and telemedicine, plus employer-paid occupational health services. The company site states revenue of $100+ million; a third-party estimate places annual revenue in the $25M-$50M range.
Traction
More than 84 locations across eight brands in five states, with the company site citing 80+ centers and 1,000+ employees; a third-party profile lists approximately 229 employees as of July 2026. All centers have achieved Urgent Care Association Accreditation and 14 are designated Rural Health Clinics.
Latest developments
In March 2024 the network opened a new location in Springfield, Massachusetts, an expansion beyond its traditional Southeastern footprint, and a Saint Thomas Urgent Care temporary location in Springfield was also reported.
▸Full profile — market position, technology, go-to-market, geography, history
Market position
Described in press coverage as one of the Southeast's largest independent operators of urgent and family care centers. Companies listed as similar include American Family Care, GoHealth Urgent Care, FastMed Urgent Care, MedExpress Urgent Care, Patient First and CityMD.
Urgent Team emphasizes integration across the continuum of care by co-branding and partnering with the leading health system in each market rather than operating under a single national banner, and it focuses on suburban neighborhoods, rural towns and mid-size cities. All of its centers hold Urgent Care Association Accreditation, and 14 carry Rural Health Clinic designation.
Technology
Urgent Team offers telemedicine alongside in-person walk-in care. Its reported technology stack includes Facebook Ads, Open Graph, SQL, Google Docs, the UpToDate clinical reference tool, WP Engine, GoDaddy and Smush.
Go-to-market
Centers are marketed largely under local health system brands established through joint ventures and health system partnerships, supplemented by digital channels including Facebook advertising and a WordPress-based web presence with location search. Occupational health offerings are sold to employers for DOT physicals, employment health assessments and workplace injury care.
Patients seeking walk-in treatment for non-life- or limb-threatening injuries and illnesses in suburban, rural and mid-size communities, and employers needing occupational health services such as DOT physicals, employment health assessments and workplace injury care.
Geography
Headquartered in Nashville, Tennessee, with centers concentrated in the Southeast. The company site lists locations throughout Alabama, Arkansas, Georgia, Mississippi and Tennessee. A new location in Springfield, Massachusetts was reported in March 2024.
History
The company was founded in August 2011 in Nashville, Tennessee. In 2013, physician Matthew Browning aligned his practice in Springfield, Tennessee with Urgent Team. Rudy L. Blank was named Chief Financial Officer in late 2016. A joint venture with Baptist Health produced urgent care centers in North Little Rock, Bryant and Jacksonville, Arkansas by 2017, expanding to Cabot and Benton by early 2019. In September 2018 the company raised $18 million from existing backers. Dr. Browning became Chief Medical Officer in September 2020. In March 2024, a new location opened in Springfield, Massachusetts.
Compiled by commissioned research from 5 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
Timeline · 8
launches, deals, and filingsUrgent Team announced a new center in Springfield, extending its footprint beyond its traditional regional markets; a Saint Thomas Urgent Care temporary location in Springfield was also reported.
Dr. Matthew Browning was appointed Chief Medical Officer, overseeing more than 80 urgent care practices in five states.
Baptist Health, in a joint venture with Urgent Team, operated urgent care centers in North Little Rock, Jacksonville, Cabot, Bryant and Benton.
Urgent Team's leaders raised $18 million in funding from existing backers, as reported by the Nashville Post.
$18M source ↗
Urgent Team appointed Steven as a Division Vice President.
Baptist Health and Urgent Team operated urgent care centers in North Little Rock, Bryant and Jacksonville through a joint venture.
Urgent Team named Rudy L. Blank, CPA, as Chief Financial Officer.
Dr. Matthew Browning aligned his hometown practice in Springfield, Tennessee with Urgent Team in 2013.
Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.
▸Research sources · 5
primary sources listed
5 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does Urgent Team do?
- Nashville-based operator of 80+ urgent care and walk-in centers across eight health-system-affiliated brands in the Southeast.
- Who founded Urgent Team?
- Urgent Team was founded by Tom Dent in 2011.
- Who are Urgent Team's investors?
- Urgent Team's investors include RC Capital, SV Health Investors, Crestline Investors.