株式会社ロジレス

株式会社ロジレス operates LOGILESS, a Japanese cloud service that combines an order management system (OMS) and a warehouse management system (WMS) in a single platform so that e-commerce merchants and the warehouses that ship for them work in the same system. Order data flows from sales channels into the warehouse view at regular intervals (the company cites a 5-minute minimum interval for inventory and order synchronisation following a 2026 update, halved from a previous cycle described as once every 10 minutes), after which shipping instructions are issued automatically. The company states that merchants using the service automate more than 90% of shipments and that the platform supports over 40 million shipments per year.

Functional scope covers order management, inventory management and inventory synchronisation across channels, shipping-label (送り状) issuance, transactional email, macros for rule-based automation, POS integration and payment-service integration. Rule-based configuration allows conditional fulfilment such as adding free gifts above a purchase threshold, sending catalogues only to first-time buyers, or using specific packaging for particular sales channels. Multi-warehouse support allows shipments to be routed from the warehouse nearest the buyer, splitting an order across warehouses when items require different temperature zones, and adding warehouses as volumes grow. LOGILESS is a software vendor rather than a logistics operator: fulfilment is performed either at the customer's own warehouse or at an outsourced warehouse, and the company will introduce merchants to warehouse operators that already run LOGILESS.

The platform has pre-built API integrations with major Japanese marketplaces and shopping carts, including Rakuten Ichiba, Amazon, Yahoo! Shopping, TikTok Shop, Qoo10 and Shopify, as well as label-issuing, payment and POS systems. A public API is offered to customers' engineering teams (subject to review) and CSV-based integration with freely definable formats is available for connecting to ERP/core systems; the company states it does not perform bespoke development for individual customers.

Business model

Software-as-a-service licensing to e-commerce merchants, with warehouse operators using the same system. Pricing combines a plan-based base fee with usage-based charges that vary with monthly shipment volume, with each plan including a free allowance of usage-based shipments. Initial system setup is free of charge and there is no initial fee for deploying the system at an existing warehouse. Optional functions such as multi-warehouse shipping and POS integration are charged separately and require separate application. A one-month free trial/test account is offered.

Recurring base subscription fee plus per-shipment usage fees that vary with monthly shipment count, and separately charged optional modules.

Traction

The website reports 1,700 companies using the service and an automated-shipment rate of over 90% as of the end of April 2026, and states that the platform supports more than 40 million shipments annually. It was ranked first overall in both the "EC unified management system" and "warehouse management system" categories of BOXIL's document-request ranking for the second half of 2025, and cites a Shopify Partner of the Year award. Customer-reported outcomes include Base Food attributing over 10 million yen in annual shipping-cost savings to automated multi-site dispatch.

Latest developments

In June 2026 the company shortened inventory and order synchronisation intervals to a minimum of five minutes, a 50% reduction, for Rakuten Ichiba, Amazon, Yahoo! Shopping, TikTok Shop, Qoo10 and Shopify. In August 2026 it announced API integration with ROMS's "Nano-Stream" automated warehouse as the first system-integration partner, connecting order intake through automated warehousing. In April 2026 it added support for order synchronisation with Rakuten Ichiba's "Social Gift" function.