株式会社グラファー
500 Global '18Plug and Play VenturesTokyo, JP · 3 known investors
Graffer develops software platforms and AI solutions for government and enterprise digital transformation. The company provides services for online applications, municipal digitization projects, and AI-powered business process automation.
Also known as Graffer · Graffer, Inc. · グラファー
Founders & leadership
Investors · 3
Company profile
researched Aug 2026株式会社グラファー (Graffer, Inc.) is a Tokyo-based software company operating three product lines aimed at businesses, government bodies and individual citizens. For enterprises, Graffer AI Solution combines hands-on advisory support, training and products intended to let companies apply generative AI safely in day-to-day operations, spanning initial validation, process improvement and broader organizational change. For public-sector customers, Graffer Platform provides digital services such as online application/permit filing and AI automated voice response, aimed at improving the convenience of administrative services while raising the productivity of government offices and reducing time and effort for both citizens and agencies.
For individuals, the company operates "Graffer お悩みハンドブック 全国版," a nationwide self-service site where users answer questions on a smartphone or the web to identify public support programs applicable to their situation; the company states more than 600,000 people have used it. Graffer also publishes case studies on municipal DX and ICT initiatives, know-how on applying generative AI in business operations, and a corporate blog, and it recruits actively around a mission of enabling everyone to benefit equally from technology.
Business model
Graffer sells services and products to two customer segments: enterprises (generative-AI advisory support, training and software products) and government agencies (digital platform services including online applications and AI voice response). It also operates a free-to-use consumer-facing site for finding public support programs.
Traction
The consumer support-search service reports more than 600,000 users. Recent public-sector deployments include a trial of the Graffer AI Operator voice service with Kyoto City (August 2026) and a proof-of-concept with Miyakonojo City for AI-supported long-term care certification survey forms (August 2026).
Latest developments
In August 2026 the company announced a proof-of-concept with Miyakonojo City, Miyazaki Prefecture applying AI to long-term care certification survey work, a trial with Kyoto City using its AI phone operator for waste drop-off inquiries, and a revision of its privacy policy.
▸Full profile — market position, technology, go-to-market, geography, history
Market position
Positioned as a provider of government digital transformation services in Japan that has extended into generative-AI-driven enterprise transformation, with named public-sector deployments including Kyoto City and Miyakonojo City.
Technology
Generative AI applied to enterprise workflows, AI automated voice response ("Graffer AI オペレーター") for handling inbound public inquiries, AI-assisted document generation such as long-term care certification survey forms, and online application/workflow software for administrative procedures.
Go-to-market
Enterprises seeking to adopt generative AI in business processes, national and local government organizations pursuing digital transformation, and individual citizens looking for public support programs.
Geography
Japan, headquartered in Tokyo, with public-sector engagements including Kyoto City and Miyakonojo City in Miyazaki Prefecture; the citizen-facing handbook service is offered on a nationwide basis.
History
Originally focused on government digital transformation, the company has since expanded into enterprise transformation through generative AI, a shift it describes in its own account of its history since founding.
Compiled by commissioned research from 1 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
Competitors · 2
by search overlapCompanies competing with 株式会社グラファー for the same Google search keywords, organic and paid, via search-intersection analysis.
Timeline · 2
launches, deals, and filingsThe city of Miyakonojo in Miyazaki Prefecture started a proof-of-concept using Graffer's AI service for producing certification survey forms in long-term care needs certification work.
Kyoto City started trial operation of Graffer's AI voice answering service to handle inquiries about waste brought directly to its clean centers.
Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.
In the news
▸Research sources · 1
primary sources listed
- 株式会社グラファーgraffer.jp · web
1 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does 株式会社グラファー do?
- Japanese software company offering generative-AI adoption services for enterprises and digital platforms for government agencies.
- Who founded 株式会社グラファー?
- 株式会社グラファー was founded by 石井大地, 石井 大地.
- Who are 株式会社グラファー's investors?
- 株式会社グラファー's investors include Coral Capital, 500 Global, Plug and Play Ventures.
- Where is 株式会社グラファー headquartered?
- 株式会社グラファー is headquartered in Tokyo, JP.