Turn

Turn operates a background screening platform for high-volume hiring, combining pre-employment checks with post-hire monitoring and the compliance workflow attached to each check. Its screening catalog covers criminal history, SSN trace, sex offender registry, employment and education verification, motor vehicle records (license status, violations, DUI history, class and endorsements), 5-panel and 10-panel urine drug testing with DOT-compliant options for FMCSA-regulated carriers, continuous criminal and MVR monitoring of active workforces, international checks, and healthcare sanctions screening including OIG/SAM exclusions, FACIS Level 3, professional license verification and abuse registry searches. Screening packages are configured by role, industry and state, and the company markets tailored configurations for healthcare, gig and marketplace, staffing, hospitality, retail, transportation, tenant screening, and financial services.

The product is delivered both directly to employers across more than 30 industries and as TurnOS, described as a compliance operating system that workforce platforms embed under their own brand and user experience. Turn states that it is the licensed consumer reporting agency in these arrangements, owning CRA registration, FCRA workflows, adverse action, disputes and bilingual candidate support, so partner platforms inherit the compliance layer. A partner dashboard provides candidate, check and status visibility with bulk CSV export and advanced filters, alongside AI-assisted features branded ClarifAI, an AI assistant, and adjudication tooling.

Turn reports FCRA adverse action automation across all 50 states, fair chance laws applied by jurisdiction, and an AI governance framework aimed at Colorado, California, Illinois and EU AI Act requirements. Stated certifications and affiliations include SOC 2 Type II, SOC 3, PBSA membership, ISO 27001-aligned information security management, GDPR and PIPEDA compliance, and AES-256 encryption of personally identifiable information at rest and in transit.

Business model

Turn sells background screening services directly to employers and, through TurnOS, provides embedded screening infrastructure to workforce platforms. In the platform model, the partner sets end-customer pricing while Turn bears check costs and compliance operations; Turn cites 75%+ gross margin for partners on every check. Integration tiers range from an API-only starter option (live in days) to a branded embed (2-4 weeks) and a full native enterprise experience (4-8 weeks).

Revenue is generated per background check, either billed to direct employers or through platform partners who resell checks at their own pricing.

Traction

Turn reports reaching 50,000+ employers through embedded partnerships, including 30,000+ employers via BambooHR, where it powers all background screening across domestic and international checks in 190+ countries and all 50 U.S. states. Background checks are also embedded in the Culinary Agents applicant tracking system. Other named customers include Altar'd State, FRAYT, SiteOne and Sybergs. Operational figures cited are a 6-hour median full-bundle turnaround, 94% candidate completion, and a dispute rate under 1%.