Travelio
Founded 2015 · 528 employees on LinkedIn · 6 known investors
Travelio appears to operate a property rental and accommodation booking service in Indonesia, based on a booking modification and refund policy notice. The available page content does not describe the company's offering in detail.
Also known as PT Horizon Internusa Persada · Travelio.com
Founders & leadership
Travelio was founded in 2015 by Christina Suriadjaja.
Investors · 6
Company profile
researched Aug 2026Travelio is an Indonesian technology company that lets users rent, buy and sell property. Its marketplace lists apartments, houses, villas, hotels, shophouses (ruko) and kost rooms, bookable on daily, monthly or yearly terms, with filters for unit type (studio, 1BR, 2BR, 3BR and larger) and furnishing level (fully furnished, semi-furnished, unfurnished). The platform is available in Indonesian and English via the website and Android and iOS apps, and includes a corporate housing offering and a landlord onboarding path for owners to list their properties.
Alongside third-party listings, the company operates a managed inventory branded "Apartment By Travelio," professionally run by Travelio Property Management and offered in standard and premium classes. Managed units carry cleaning and service fees plus a pre-check-in deposit, and the company advertises operational commitments such as check-in within two hours of booking, free unit viewings for monthly rentals, and installment payment for yearly rentals without a credit card. Customer service operates daily from 07:00 to 01:00 WIB through phone, WhatsApp, email and an in-app "Talk to Us" channel, supported by an assistant named Lio in the FAQ. The corporate entity behind the service is PT Horizon Internusa Persada, based in Gandaria Utara, Kebayoran Baru, South Jakarta.
Business model
Travelio operates an online marketplace connecting property owners with renters and buyers, and additionally manages inventory itself through Travelio Property Management, which owners can enroll to generate rental income from vacant apartments.
For properties under the "By Travelio" label, the company charges a cleaning fee and a service fee accumulated into the customer's total payment, along with a pre-check-in deposit; no additional charges are applied for the payment method chosen, though issuing banks may levy their own fees.
Traction
The FAQ cites more than 8,000 properties across Indonesia, while the Google Play listing cites over 15,000 apartment units across 19 cities and more than 1 million app downloads.
▸Full profile — market position, technology, go-to-market, geography
Market position
Travelio operates in Indonesia's online accommodation and residential rental market, spanning short-stay booking and longer-term apartment leasing and property management.
The company positions itself against other online booking sites on breadth of property types beyond hotels, its in-house managed "Apartment By Travelio" inventory in standard and premium tiers with furnished and unfurnished options, flexible daily/monthly/yearly terms, fast check-in, free viewings for monthly rentals, and installment payments without a credit card.
Technology
Consumer web platform with search and booking across rental durations and property types, account creation with email or phone and OTP verification by SMS, WhatsApp or email, wishlists, and native Android and iOS applications; the FAQ includes an assistant interface named Lio.
Go-to-market
Distribution is through the Travelio website and mobile apps on Google Play and the App Store, supported by discount campaigns (for example, stated reductions of up to IDR 250,000 on daily rentals, IDR 2,000,000 on monthly rentals and IDR 10,000,000 on yearly rentals), staycation and thematic-stay promotions, and a self-service property listing flow for owners.
Individual renters seeking daily, monthly or yearly accommodation, staycation and vacation guests, buyers of apartments and houses, corporate housing clients, and apartment owners with vacant units seeking rental management.
Geography
Indonesia. Listings are promoted across major cities including Jakarta, Bandung, Surabaya, Medan, Tangerang, Bogor, Depok, Karawang, Bekasi, Makassar, Semarang, Yogyakarta, Bali, Malang and Balikpapan, with managed "Apartment By Travelio" units in Jakarta, Bogor, Depok, Tangerang, Bekasi, Karawang, Bandung and Surabaya; the app cites coverage of 19 cities. The company is headquartered in South Jakarta.
Compiled by commissioned research from 5 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
▸Research sources · 5
primary sources listed
- Traveliotravelio.com · web
5 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does Travelio do?
- Indonesian property technology platform for renting, buying and selling apartments, houses and villas.
- Who founded Travelio?
- Travelio was founded by Christina Suriadjaja in 2015.
- Who are Travelio's investors?
- Travelio's investors include 500 Global, AppWorks Ventures, Gobi Partners, Indogen Capital, Insignia Ventures Partners, Vynn Capital.