Toolsense

ToolSense operates an IoT-based, AI-supported software platform for facility management (FM) operations, positioning itself as a single system that replaces separate CMMS, CAFM, robotics dashboards, fleet trackers, paper checklists, spreadsheets and messaging tools. Assets are connected either through IoT hardware and OEM cloud integrations or, for unconnected equipment, through QR codes that frontline workers scan with their own phones without installing a dedicated app. Live machine data feeds a shared operations dashboard covering asset counts, equipment uptime, alerts, maintenance due dates and cost savings, intended to give both on-site technicians and executives the same real-time view.

The product is structured as ten connected "Hubs". Modules aimed at FM operators include MaintainHub (machines, tools and equipment maintenance), RoboHub (multi-brand cleaning/service robot fleets), CarHub (vans, cars and service vehicles) and BuildingHub (sites, spaces and infrastructure), with QualityHub (audits, scoring, SLA proof), SafetyHub (inspections, certifications, compliance) and TaskHub (frontline checklists and digital procedures) announced as forthcoming. Modules aimed at equipment manufacturers and dealers include ServiceHub (multi-brand field service management, dispatch and repair), ClientHub (a branded customer portal on the customer's own domain) and ConnectHub (a white-label IoT and telematics platform). Underlying capabilities cited are IoT connectivity, OEM cloud integrations, ERP/CAFM connectors and AI-powered analytics, together with an FM Machine Database that pre-loads master data for major FM equipment brands so assets appear without a lengthy onboarding project.

Business model

Software platform sold to two customer groups: facility management companies operating multi-site, multi-client fleets of assets, and OEMs and dealers of equipment. Pricing is published on the company website, and prospects are directed to book a demo or view pricing; white-label and branded-portal modules (ConnectHub, ClientHub) are offered to manufacturers and dealers seeking to build service revenue on machine sales.

Traction

The website cites 200+ customers across 30+ countries, more than 50,000 connected devices, and claimed outcomes of 20% lower equipment cost, 80% less downtime and two hours per week saved per site manager. Customer references include ISS Austria running more than 6,500 cleaning machines on the platform, central visibility across 40+ companies at Stölting Service Group, and a targeted 10–15% reduction in machine costs at BLITZBLANK Reinigung.