Tinvio

Tinvio is a Singapore-based business-to-business platform that lets supply chain merchants and their suppliers manage orders, invoices and payments in one place. The app began as a chat-led, real-time messaging and commerce tool that consolidated orders arriving through email, SMS, fax and WhatsApp, and generated a real-time digital ledger so suppliers could track invoices, fulfilment and finances. Its customers are concentrated in food and beverage, FMCG, retail and healthcare supply chains, with additional users in the automotive sector.

From late 2020 the company extended into financial services, piloting on-platform payments in Indonesia and then adding digital payment collection and reconciliation to its core product, supporting credit cards, direct debits and automated bank transfers via integrations with regional payment gateways. At the time of its 2021 Series A the company described a 12-month roadmap covering transaction financing, credit card issuing and invoice factoring, and said its partnership with MUFG through investor MUFG Innovation Partners would accelerate that go-to-market.

The Tinvio website now states that Tinvio is a feature on Jaz, a full-featured accounting platform for businesses, and notes ISO/IEC 27001 certification.

Founding story

Tinvio was founded in July 2019 in Singapore by Ajay Gopal. Before founding the company, Gopal worked at Rocket Internet in Berlin and was a fintech investment banker at Credit Suisse in London, where he led IPO and M&A transactions; he had also held product ownership at a PayPal-backed startup in Silicon Valley. The product was conceived to address the fragmented way supply chain merchants took orders — over fax, email or WhatsApp — and the cash, paper cheque and delayed bank transfer payment practices that made cash flow management and access to invoice financing difficult.

Business model

Tinvio provides a B2B software platform for merchants and suppliers covering order management, invoicing and payment collection, layered with embedded financial services. It positioned itself to capture share of wallet in small and medium business procurement transactions, using total payment volume (TPV) as its stated north star metric, and worked with payment infrastructure partners such as Xendit to run pay-in and pay-out sub-accounts for merchants and suppliers.

Traction

By April 2020 the customer base exceeded 1,000 businesses across more than 10 cities. By July 2021 it had grown roughly fourfold to more than 5,000 businesses in Singapore, Indonesia, Thailand and other Asian markets. In the two months following the payments launch, 95% of suppliers on the platform continued using Tinvio to collect payments from merchants. In its Indonesian market the company reported compounded monthly TPV growth above 50% and monthly TPV retention above 80%. During the COVID-19 pandemic, order volumes between merchants and suppliers fell roughly 30-50% in most cities, though retention remained high.

Latest developments

The Tinvio website states that Tinvio is now a feature on Jaz, a full-featured accounting platform for businesses, and carries a 2025 copyright notice along with ISO/IEC 27001 certification.