Theysaid
Founded 2023 · 34 employees on LinkedIn · 4 known investors
TheySaid is an AI-powered user testing and research platform that lets teams recruit study participants from its own panel of 5M+ people or through integrated panel partners, filter by dozens of demographic attributes, and gather responses within hours. It offers a conversational research experience with voice and AI follow-up questions for market and product research.
Also known as TheySaid · TheySaid, Inc.
Investors · 4
Company profile
researched Aug 2026TheySaid operates a feedback and user research platform in which an AI moderator conducts the data collection. The product spans several collection modes: AI user tests (screen and voice recording of users completing tasks, guided by an AI moderator that asks probing questions), AI interviews, AI surveys with rating-scale, multiple-choice, ranking and open-ended questions, AI forms with an assistant beside the form, AI polls that capture the reason behind a vote alongside the score, and AI pulses (single-question NPS, CSAT, CES or CPV checks along a customer or employee journey). Across all modes the AI asks adaptive follow-up questions to capture the reasoning behind a response.
Feedback can be distributed through in-app pop-ups, website embeds, email, QR codes and panel recruiting, and results are analysed with AI summarisation of themes and recommendations, automatically generated action items, clips and highlight reels, shareable reports, and an "Ask AI" assistant that answers plain-language questions across one or many projects. Other platform features include two-way voice conversations, conditional branching logic, templates, a "Teach AI" function for supplying company context, an AI project creator, and support for more than 70 languages. AI testers that take a test or survey the way a human would are listed as forthcoming. Integrations announced with the 3.0 release include Slack, Salesforce, HubSpot, Jira, Linear and Zapier, with automation examples such as routing detractor interviews to account managers or auto-creating tickets when usability themes recur.
Business model
Software-as-a-service sold to businesses, with a published pricing page, a free self-serve entry point requiring no credit card, and a sales-assisted path via demo bookings with specialists.
Traction
Published customer testimonials cite executives at Nezasa, ClickUp, DX and Rocketlane, with claims of a 5-10% increase in qualified leads from existing customers and 5-10% reduction in churn attributed to the platform.
Latest developments
In October 2025 the company shipped TheySaid 3.0, described as its largest release, adding full voice support across collection types, user testing video recordings with AI moderation, plain-language querying of responses, redesigned AI forms, conditional logic and workflow integrations. Workflow tool connections and AI testers are also flagged as coming soon on product pages.
▸Full profile — market position, technology, go-to-market
Market position
Positions itself against traditional survey and user testing tooling and against point solutions for interviews, surveys and usability testing, arguing for a single platform covering conversations, forms, tests and polls. Company content compares the product directly with UserTesting and Maze.
Combines quantitative and qualitative capture in the same instrument by having AI probe for the reasoning behind each answer, unifies user tests, interviews, surveys, forms, polls and pulses in one system rather than separate tools, and offers full voice-based interaction and automated routing of insights into workflow tools.
Technology
AI moderation and analysis layered over feedback collection: adaptive follow-up questioning, two-way voice interaction where the AI reads questions aloud and listens for spoken responses, screen and voice recording with timestamped, searchable transcripts, conditional logic, automated theme extraction, summarisation and recommendation generation, and conversational querying of response data. The platform states SOC II Type 2, ISO 27001 and GDPR compliance, with HIPAA certification expected in February 2025, and gives customers control over the data used to train their custom AI.
Go-to-market
Free self-serve sign-up without a credit card alongside demo bookings with specialists (with a stated 48-hour response, first project launch and free lifetime account), supported by an extensive content operation covering blog articles, product release notes, a podcast, glossary, case studies, videos and comparison guides against other user testing tools, plus a free AI survey generator and a paid tester recruitment programme.
Teams that gather feedback from customers, users or employees, including UX research, product, design, marketing, sales, engineering, HR and operations functions; the company also names school administrators, non-profit fundraisers and individual consumer use cases. Software and technology companies are addressed as a dedicated industry segment.
Compiled by commissioned research from 8 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
Timeline · 1
launches, deals, and filingsTheySaid published its 3.0 release, positioning the platform as a single system for AI conversations, AI forms, AI user tests and AI polls, adding full voice support across collection types, screen and voice recording for user tests with timestamped clips and transcripts, an 'Ask AI' interactive analysis layer over responses, a redesigned form experience, conditional logic, and integrations with Slack, Salesforce, HubSpot, Jira, Linear and Zapier.
Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.
▸Research sources · 8
primary sources listed
- Theysaidtheysaid.io · web
8 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does Theysaid do?
- TheySaid is an AI platform for user testing, surveys, interviews, forms and polls with conversational follow-up questions.
- Who are Theysaid's investors?
- Theysaid's investors include Crosscut Ventures, Range VC, Service Provider Capital, Gradient Ventures.