Sway
Venice, US · Founded 2020 · Delaware corporation · 139 employees on LinkedIn · 7 known investors
Find your way into Sway
664 people in our graph share verified history with the Sway team — schools, employers, funds. One of them is your warm intro.
Chris Bischoffunlockedknows Eric Wimer · together at Goldman Sachs (overlapped)
.jpg)
×11knows the team · via Goldman Sachs
Returnmates operates a tech-enabled delivery and returns network for retail brands, offering premium same-day and next-day deliveries, box-less at-home return pickups, and doorstep exchanges. The service is aimed at online retailers seeking to reduce freight costs and improve post-purchase customer experience.
Founders & leadership
Sway was founded in 2020 by Eric Wimer.
EW
Eric WimerinCo-Founder & CEOEric Wimer is the founder of Sway (formerly Returnmates), which operates a delivery and returns network for e-commerce retailers. He previously spent over five years at Uber in operations, marketing, and expansion roles, including launching its transportation product in more than 30 U.S. markets, working on the early stage of UberEATS, and serving as General Manager of Nevada.
KZ
Kristian ZakNamed on SEC filing
Investors · 7
7GC & CoLos Angeles
Blackhorn VenturesDenver · $500K
.png)
Firebrand VenturesBoulder · $500K – $1M
Yes VCSan Francisco · $30K – $1.5M
LightShed Venturesreported · 2 sourcesArmonk
The FundreportedAustin · $50K – $250K
Also in the syndicate · 1
Rise of the Rest Revolution
Funding
SEC filings, press & company announcements$25.5M disclosed across 3 rounds · 2021–2024
- $19.5MSeries AJan 2024 · 4 sources
7GC (lead), Blackhorn Ventures, Lightshed Ventures, Rise of the Rest Revolution
Source ↗
▶$5MraisedSep 2021 · 55 investors · OtherRule 506(b)
▶$5MraisedSep 2021 · 55 investors · Other
Rule 506(b)Officers, directors & promoters on the filing
- Eric WimerExecutive Officer, Director
- Kristian ZakDirector
- Offering amount
- $5M
- Amount sold
- $5M
- First sale
- Sep 2021
- Incorporated
- Corporation, Delaware, 2020
- Federal exemptions
- 06b
▶$980KraisedMar 2021 · 45 investors · OtherRule 506(b)
▶$980KraisedMar 2021 · 45 investors · Other
Rule 506(b)Officers, directors & promoters on the filing
- Eric WimerExecutive Officer, Director
- Kristian ZakDirector
- Offering amount
- $1.5M
- Amount sold
- $980K
- First sale
- Feb 2021
- Incorporated
- Corporation, Delaware, 2020
- Federal exemptions
- 06b
Source: SEC EDGAR Form D. Amounts as filed; amended filings shown once at their latest values.
Competitors · 7
by search overlap
Happy Returns119 shared keywordsHappy Returns provides a returns and reverse logistics platform for retailers, offering box-free, label-free drop-offs through a network of 10,000 Return Bar locations along with AI-powered fraud detection, item verification, and consolidated returns to warehouses. It serves ecommerce and retail businesses managing reverse logistics.
FedEx116 shared keywordsFedEx is a global courier and logistics company that provides shipping, delivery, and supply chain management services for businesses and consumers worldwide.
Zendesk90 shared keywordsThis is Zendesk's internal belonging/diversity and inclusion program page, not a company profile page for an external company. It describes Zendesk's internal culture initiatives and leadership development programs.
Loop80 shared keywordsLoop provides a unified platform for managing returns, exchanges, tracking, and order workflows for e-commerce brands. The system helps reduce return rates and increase customer retention through connected post-purchase experiences.
Thereformation73 shared keywordsThe Reformation is a fashion and clothing retailer that designs and sells sustainable apparel and lifestyle products.
Do Not Pay68 shared keywordsDoNotPay uses artificial intelligence to help consumers fight large corporations, appeal disputes like parking tickets and bank fees, cancel unwanted subscriptions, and navigate bureaucratic processes. The platform serves individual consumers seeking to save money, protect privacy, and resolve consumer complaints against businesses and government agencies.
Gethuman61 shared keywordsGetHuman provides free, ad-supported tools that help consumers deal with customer service, including an AI-powered phone that navigates phone menus, waits on hold, and talks to agents, plus researched contact information and help drafting emails or messages to support teams. It uses AI such as Google Gemini to handle repetitive parts of contacting company customer service.
Companies competing with Sway for the same Google search keywords, organic and paid, via search-intersection analysis.
In the news
Frequently asked questions
- What does Sway do?
- Returnmates operates a tech-enabled delivery and returns network for retail brands, offering premium same-day and next-day deliveries, box-less at-home return pickups, and doorstep exchanges. The service is aimed at online retailers seeking to reduce freight costs and improve post-purchase customer experience.
- Who founded Sway?
- Sway was founded by Eric Wimer in 2020.
- Who are Sway's investors?
- Sway's investors include 7GC & Co, Blackhorn Ventures, Firebrand Ventures, Yes VC, LightShed Ventures, The Fund.
- How much funding has Sway raised?
- Sway has disclosed $25.5M raised across 3 rounds.
- Where is Sway headquartered?
- Sway is headquartered in Venice, US.