Sunwave Health
106 employees on LinkedIn · 2 known investors
Sunwave is an AI-native, HIPAA-compliant platform for behavioral health providers that combines EMR, CRM, and revenue cycle management to connect admissions, clinical care, billing, and alumni engagement. Its AI tool SIA automates clinical documentation and supports programs across the behavioral health continuum, including addiction treatment, IOP/PHP, and multi-site PE-backed networks.</parameter> <parameter name="sector_codes">["digital_health", "ai_ml", "saas"]
Also known as Sunwave · Sunwave Health, Inc.
Investors · 2
Company profile
researched Aug 2026Sunwave Health is a behavioral health software provider founded in 2014 and headquartered in Delray Beach, Florida. Its cloud-based, HIPAA-compliant platform combines electronic medical records (EMR), customer relationship management (CRM) and revenue cycle management (RCM) in a single system, connecting admissions, clinical care, billing, patient engagement and alumni management around a centralized data repository with real-time reporting. Functional modules include referral management, an available bed board, marketing analytics and Salesforce integrations on the CRM side; clinical documentation, scheduling, telehealth and medication management on the EMR side; and eligibility/verification of benefits, insurance claims, ACH payments and bulk actions on the RCM side.
AI is a central element of the product. The company's AI tool SIA is embedded in documentation, reporting and clinical decision support workflows and generates progress notes and session summaries automatically; Sunwave describes SIA as certified to ISO 42001. An earlier generative AI agent for documentation and compliance, MARA, was launched in October 2023 and runs inside Sunwave's secure database. The platform is positioned for substance use treatment centers, mental health groups, eating disorder programs, MAT/OTP clinics (with PMP integration and 42 CFR Part 2 compliance) and multi-site enterprise or private-equity-backed behavioral health organizations.
In October 2025 Sunwave Health and Houston-based Lightning Step Technologies combined into a single behavioral health technology platform, supported by a strategic growth investment from BVP Forge, with existing investors Level Equity, Blueprint Equity and Gallant Capital Partners re-investing.
Founding story
The company was founded in 2014 by Elie Levy and Jay Rosen, who remained investors and strategic advisors after the 2025 combination with Lightning Step, with Levy joining the board of directors to support technical and product innovation.
Business model
B2B software-as-a-service sold to behavioral health and substance use treatment providers, delivering EMR, CRM, RCM and AI workflow modules as one integrated platform rather than separate point systems.
Software platform revenue from behavioral health provider organizations using its combined EMR/CRM/RCM system, including revenue cycle management functionality for claims, eligibility and payments.
Traction
The combined Sunwave and Lightning Step platform serves over 3,000 facilities and more than 34,000 users across all 50 states. Sunwave reports customer results including a 40% reduction in administrative time, 25% fewer billing errors, over 12.5 hours per clinician per month recovered, a 20% reduction in Days in A/R and a 50% drop in bad debt; customer JourneyPure is cited as increasing average length of stay from 23 to 25.6 days and reducing against-medical-advice discharges from 27% to 19%.
Latest developments
In October 2025 Sunwave Health and Lightning Step announced their merger and a strategic growth investment from BVP Forge, forming a combined platform serving over 3,000 facilities and 34,000 users. The companies plan to accelerate joint product roadmap work and extend their AI offerings from clinical documentation and workflow automation into clinical decisioning, predictive analytics and revenue cycle optimization.
▸Full profile — market position, technology, go-to-market, geography, history
Market position
Following the 2025 combination with Lightning Step, the merged company is described as one of the largest and fastest-growing software providers serving the behavioral healthcare market, with a national network of over 3,000 facilities and more than 34,000 users across all 50 states.
Positions itself as an all-in-one, natively integrated alternative to the five or more disconnected systems many behavioral health operators run, with AI built into workflows rather than added as ambient listening on top of an existing platform, and with ISO 42001 certification for its SIA AI tool.
Technology
Cloud-based, HIPAA-compliant platform hosting clinical, medical and financial data in a centralized repository with real-time reporting across the treatment lifecycle. AI capabilities include SIA, which generates progress notes and session summaries and supports reporting and clinical decision support and is described as ISO 42001-certified, and MARA, a generative AI documentation and compliance agent that runs within Sunwave's secure database. The platform also supports telehealth, medication management with PMP integration, 42 CFR Part 2 compliance, and Salesforce integrations.
Go-to-market
Direct enterprise sales to behavioral health operators, supported by customer references and segment-specific positioning across substance use, mental health, eating disorder, MAT/OTP and multi-site enterprise programs. Post-merger, BVP Forge's ForgeEdge program is intended to support scaling of sales efforts, customer success and product investment.
Behavioral health and substance use treatment providers, including substance use treatment centers, mental health group practices adding IOP or PHP programs, eating disorder treatment centers, MAT/OTP clinics, and multi-site enterprise and PE-backed behavioral health networks; customer sizes range from teams of fewer than 10 employees to enterprises with thousands. Named customers include JourneyPure, Newport Healthcare, Praesum Healthcare, Into Action Recovery Center, Luna Recovery Center, Green Hill Recovery, Zia Recovery Center and Hammocks Recovery.
Geography
Headquartered in Delray Beach, Florida (1200 NW 17th Ave, Delray Beach, FL 33445), with the merged company serving customers across all 50 U.S. states and Lightning Step operations based in Houston, Texas.
History
Sunwave Health was founded in 2014 and is headquartered in Delray Beach, Florida. It launched the MARA generative AI documentation and compliance agent in October 2023 and later brought its SIA AI tool to market. On October 27, 2025 it combined with Lightning Step Technologies, also founded in 2014 and based in Houston, Texas, in a merger supported by a strategic growth investment from BVP Forge, with Level Equity, Blueprint Equity and Gallant Capital Partners re-investing. Brent Michael, previously CEO of Lightning Step, became CEO of the combined company, while Sunwave co-founders Elie Levy and Jay Rosen became strategic advisors and investors, with Levy joining the board. Aeris Partners advised Sunwave Health, Level Equity and Blueprint Equity on the transaction, Pillsbury Winthrop acted as Sunwave's legal advisor, and Gibson Dunn advised BVP Forge and Lightning Step.
Compiled by commissioned research from 6 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
Timeline · 4
launches, deals, and filingsSunwave Health and Houston-based Lightning Step Technologies announced a strategic combination of their businesses into a unified EMR/CRM/RCM and AI workflow platform for behavioral health providers. Mergr records the transaction as Sunwave Health acquiring Lightning Step from Gallant Capital; Signalbase describes it as Lightning Step acquiring Sunwave Health for an undisclosed amount. Brent Michael, CEO of Lightning Step, leads the combined company as CEO, while Sunwave co-founders Elie Levy and Jay Rosen remain investors and strategic advisors, with Levy joining the board.
BVP Forge made a strategic growth investment in the combined Sunwave Health–Lightning Step entity. Existing investors Level Equity, Blueprint Equity and Gallant Capital Partners re-invested. Amount undisclosed.
Sunwave states its AI tool SIA is certified to ISO 42001, an audited standard for responsible AI development.
Sunwave introduced MARA, a generative AI agent for clinical documentation and compliance that operates within Sunwave's secure database.
Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.
▸Research sources · 6
primary sources listed
- Sunwave Healthsunwavehealth.com · web
6 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does Sunwave Health do?
- Behavioral health software company offering a combined EMR, CRM and revenue cycle management platform with built-in AI documentation.
- Who are Sunwave Health's investors?
- Sunwave Health's investors include Blueprint Equity, Level Equity.