Sign Solutions
AcquiredLas Vegas, US · 6 known investors
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Also known as Sign Solutions UK
Investors · 6
Company profile
researched Aug 2026Sign Solutions is a UK-based British Sign Language (BSL) agency that supports communication between Deaf and hearing people. Its service lines include face-to-face non-spoken interpreting, on-demand video interpreting through its InterpretersLive! product, pre-booked video interpreting on customer-chosen video platforms, BSL translation of content for Deaf audiences, and training such as Deaf awareness courses. It also offers a dedicated interpreting service for policing (PAIT) and advisory services to help organisations recruit, retain and support Deaf employees.
The company operates nationwide and on a 24-hours-a-day, 7-days-a-week basis, covering settings including legal, business, medical, health, social care, educational, conference, community and theatre environments, and supporting Deaf, Deafblind and Hard of Hearing people. Since December 2022 it has been part of Valorem Group Ltd, whose portfolio also includes Miton Systems, a software developer specialising in remote interpreting solutions, and DA Languages, a translation and interpreting provider.
Founding story
Sign Solutions was founded in 1998 as a specialist British Sign Language agency focused on breaking down communication barriers and tackling inequality, alongside promoting inclusion, accessibility and equality.
Business model
Sign Solutions sells interpreting, translation and training services to public and private sector organisations, including through contracted arrangements and procurement frameworks. Bookings can be made for face-to-face interpreters, pre-booked video sessions or on-demand video interpreting.
Revenue is generated from the provision of interpreting assignments (face-to-face and video), BSL translation projects, and training and Deaf awareness courses delivered to client organisations.
Traction
Sign Solutions works with a network of more than 1,000 qualified BSL interpreters and serves public and private sector clients under contracts and procurement frameworks; it has been operating since 1998.
Latest developments
Following the December 2022 acquisition by Valorem Group, the company stated the transaction would enable further investment in its team and technology. It publishes an annual impact report (2024-25) covering its ESG commitments and holds Good Business Charter accreditation and Disability Confident Leader status.
▸Full profile — market position, technology, go-to-market, geography, history
Market position
The company describes itself as a specialist British Sign Language agency and, at the time of its 2022 acquisition, as Britain's leading provider of communication services for Deaf and Hard of Hearing people, operating nationwide around the clock.
Differentiators cited include more than 27 years of operating experience, a network of over 1,000 qualified BSL interpreters across the UK, 24/7 nationwide availability, and accreditations as a Disability Confident Leader and under the Good Business Charter.
Technology
Service delivery combines in-person interpreters with video-based remote interpreting, including the on-demand InterpretersLive! video service and pre-booked interpreting on third-party video platforms. Within the Valorem Group, remote interpreting software is developed by sister company Miton Systems.
Go-to-market
The company sells directly via a sales and marketing team and regional account management, takes bookings through phone, email, WhatsApp, BSL video and an online booking form, and is available to buyers through public sector procurement frameworks.
Public and private sector organisations requiring communication access for Deaf, Deafblind and Hard of Hearing people, spanning health, social care, legal and policing, education, conference, business and community settings. Named clients referenced on the company's site include CAFCASS and Scope.
Geography
Services are delivered across the United Kingdom, with headquarters in Redditch, England.
History
Founded in 1998, the company built a nationwide interpreting, training and translation practice over more than two decades. Clare Vale joined in January 2005 and serves as Managing Director; other long-tenured managers joined in 2006, 2013 and 2019. On 19 December 2022 the business was acquired by Valorem Group Ltd, and it continued to trade under the Sign Solutions name from its Redditch headquarters with no change to trading agreements, management or team structure.
Compiled by commissioned research from 8 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
Timeline · 3
launches, deals, and filingsSign Solutions states it holds Disability Confident Leader status, the highest level of that accreditation, and is accredited under the Good Business Charter, the UK responsible business benchmark.
Sign Solutions announced its acquisition by Valorem Group Ltd, effective 19 December 2022. The company continues to trade as Sign Solutions from its Redditch headquarters with no change to trading agreements, management or team structure. Valorem Group is also the holding company for Miton Systems and DA Languages.
Valorem Group Ltd, the holding company that acquired Sign Solutions in December 2022, received investment from European private equity firm IK Partners in December 2021.
Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.
▸Research sources · 8
primary sources listed
- Sign Solutionssignsolutions.uk.com · web
8 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does Sign Solutions do?
- British Sign Language agency providing face-to-face and video BSL interpreting, translation and training across the UK.
- Who are Sign Solutions's investors?
- Sign Solutions's investors include DSW Ventures, Elderstreet Investments, Future Planet Capital, Midven Ltd., Rockpool Investments, Zouk Capital.
- Where is Sign Solutions headquartered?
- Sign Solutions is headquartered in Las Vegas, US.