Shieldfc

Shield (legal entity Shield Financial Compliance Ltd / SHIELDFC LTD.) develops an end-to-end digital communications compliance, governance and archiving platform for financial institutions and other regulated organisations. The platform captures structured and unstructured communications data across channels including mobile, chat, email, voice, video, files and trade data, then normalises, indexes and correlates it so compliance and surveillance teams can detect market manipulation, information leakage and personal misconduct, run investigations and produce audit-ready records. Stated platform outcomes on the company site include more than 5.5 million daily communications ingested, a 97% reduction in false positives and a 0.15% alert rate.

The product line includes AI-based eComms surveillance with configurable detection models, a generative-AI toolkit, search and case-traceability tooling for investigations and eDiscovery, multilingual review across accents and dialects, and Shield Archive. Shield Archive provides single-tenant private-cloud, encrypted WORM storage aligned with SEC 17a-4, CFTC, FINRA and MiFID II record-keeping requirements, supports more than 100 data sources plus legacy archive migrations, and offers policy-driven retention, legal-hold management, completeness and reconciliation reporting, storage tiering (hot, cold and warm-up retrieval) and exports without export or exit fees. Security and compliance controls cited include SOC 2 Type II and ISO 27001 certification, GDPR-aligned data protection, zero-trust access validation and resilience aligned with DORA expectations. Earlier proprietary technology described by the company includes Financial Context Recognition (FCR), an AI engine that interprets slang, dialects and jargon in recorded eComms to pair conversations with relevant trade data, and an early integration for surveillance of Microsoft Teams communications.

Founding story

Shield was founded in early 2018 by CEO Shiran Weitzman and CTO Ofir Shabtai after they were unable to find a communications compliance platform that consolidated all data sources in one place for a customer challenge. They established Shield Financial Compliance to build that technology, initially self-funding the company, with the stated aim of building a forward-looking RegTech platform focused on eComms surveillance rather than anti-money laundering or regulatory reporting.

Business model

Shield sells access to its hosted software services under subscription-style order forms: customers buy defined access rights for an access term, with access fees invoiced in advance on an annual billing period (and pro-rated initial cycles for add-on orders). Orders may be submitted directly or through Shield's authorised resellers, and Shield operates the hosted environment while customers may also maintain their own computing environment meeting Shield's minimum requirements. For archiving, Shield states a commercial model without export fees, exit fees or extraction barriers.

Recurring access fees for platform services, denominated in US dollars or another agreed currency, calculated per the customer's order and billed annually in advance.

Traction

The company reports ingesting more than 5.5 million communications daily, a 97% reduction in false positives and a 0.15% alert rate, with customer testimonials from a tier 1 financial group, a large French bank and a US energy trading company. Shield states it serves a third of the leading global financial institutions. An earlier case example cited a multi-billion European financial services group serving over 11 million private customers using the platform for Market Abuse Regulation requirements. Headcount grew from about 30 in January 2020 to more than 100 by December 2022, with roughly 192 employees reported by a contact-data provider.

Latest developments

In September 2025 Shield announced a collaboration and integration with PwC combining Shield's AI-first platform with PwC's surveillance expertise. In October and November 2025 it was named a Visionary in the Gartner Magic Quadrant for Digital Communications Governance and Archiving for the second consecutive year, recognised on the 2025 Deloitte Technology Fast 500 and given Highly Commended recognition in the Best Market, Trade or Communications Surveillance Solution category at the 8th Regulation Asia Awards for Excellence 2025. Michal Milgalter was appointed VP of Marketing in June 2025. Shield Archive is marketed as aligned with EU Data Act portability and switching principles.