Scribenote

Scribenote develops an AI-powered scribe for veterinary professionals that records appointments, phone calls and other conversations on a phone, tablet or laptop and converts the speech into structured clinical documentation, including SOAP-format notes. Users can edit the generated notes and transfer them into their clinic's practice information management system (PIMS) using the company's PIMSPal integration or a Widget Mode.

Beyond core note generation, the product includes Adaptive Templates for customized note formats, automated callback notes, client summaries, a Teams Mode that supports unlimited care team members, and Scribephone direct calling. The company also markets a product called Companion, described as a way to query information about any patient. Scribenote positions the tool around reducing documentation time, citing time savings that accumulate from the first day of use through the first month.

Business model

Software-as-a-service sold on a per-veterinarian subscription basis, with a free tier and paid plans; enterprise arrangements are quoted directly.

Tiered subscription pricing in USD: a Free plan at $0 with unlimited notes on standard AI models and standard transcription quality; a Pro plan at $79/month per DVM billed yearly or $99/month per DVM billed monthly, adding advanced AI models, higher transcription quality, custom templates, human support and Scribephone; and a custom-priced Enterprise plan adding dashboards and insights, single sign-on, multi-team management with role-based access control, a dedicated account manager and implementation support.

Traction

The company states that more than 6,000 veterinarians use Scribenote and that hundreds of veterinary care teams use it daily, with published testimonials from clinicians at practices including Main West Animal Hospital, Grand River Veterinary Hospital, Odenton Veterinary Hospital and the Humane Society of the Treasure Coast.