ScopeAI
AcquiredYC W17Los Angeles, US Β· Founded 2016 Β· 4 employees Β· 2 known investors
ScopeAI uses natural language processing to automatically identify and categorize patterns in customer support conversations, then surfaces these findings to product and operations teams. The platform integrates with customer service tools like Zendesk and Intercom to analyze feedback and extract actionable trends.
Also known as Quiki
AI & Machine LearningEnterprise SoftwareSaaSArtificial IntelligenceNLPUnited States of AmericaAmerica / CanadaPartly Remote
Founders & leadershipΒ· Y Combinator alumni (W17)
ScopeAI was founded in 2016 by Natalie Abeysena and Luciano Arango.
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Natalie AbeysenainCo-Founder & CEO2016β2020Founder and CEO of ScopeAI, which uses natural language processing to identify and categorize patterns in customer support conversations and integrates with tools like Zendesk and Intercom. She works in AI, automation, and conversational intelligence and advises early-stage startups.
LA
Luciano ArangoinπCo-Founder & CTO2016β2020Founder and CTO of ScopeAI, which uses natural language processing to identify and categorize patterns in customer support conversations.
Investors Β· 2
Funding
SEC filings, press & company announcements- Undisclosed amountSeries BMay 2025Source β
Source: company announcements and press reports β follow each round's link for the claim.
In the news
Frequently asked questions
- What does ScopeAI do?
- ScopeAI uses natural language processing to automatically identify and categorize patterns in customer support conversations, then surfaces these findings to product and operations teams. The platform integrates with customer service tools like Zendesk and Intercom to analyze feedback and extract actionable trends.
- Who founded ScopeAI?
- ScopeAI was founded by Natalie Abeysena, Luciano Arango in 2016.
- Who are ScopeAI's investors?
- ScopeAI's investors include Y Combinator, Oak HC/FT.
- Where is ScopeAI headquartered?
- ScopeAI is headquartered in Los Angeles, US.