/Companies

ScopeAI

AcquiredYC W17

Los Angeles, US · Founded 2016 · 4 employees · 7 known investors

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ScopeAI uses natural language processing to automatically identify and categorize patterns in customer support conversations, then surfaces these findings to product and operations teams. The platform integrates with customer service tools like Zendesk and Intercom to analyze feedback and extract actionable trends.

Also known as Quiki, Inc. · Quiki

AI & Machine LearningEnterprise SoftwareSaaSArtificial IntelligenceNLPUnited States of AmericaAmerica / CanadaPartly Remote

Founders & leadership· Y Combinator alumni (W17)

ScopeAI was founded in 2016 by Natalie Abeysena and Luciano Arango.

NANatalie Abeysena
Natalie AbeysenaCo-Founder & CEO2016–2020Founder and CEO of ScopeAI, which uses natural language processing to identify and categorize patterns in customer support conversations and integrates with tools like Zendesk and Intercom. She works in AI, automation, and conversational intelligence and advises early-stage startups.
LALuciano Arango
Luciano ArangoCo-Founder & CTO2016–2020Founder and CTO of ScopeAI, which uses natural language processing to identify and categorize patterns in customer support conversations.

Investors · 7

Funding

SEC filings, press & company announcements

Source: company announcements and press reports — follow each round's link for the claim.

Related companies · 5

Companies working in the same space as ScopeAI.

Legal entities · 1

corporate structure
Quiki, Inc.

Frequently asked questions

What does ScopeAI do?
ScopeAI uses natural language processing to automatically identify and categorize patterns in customer support conversations, then surfaces these findings to product and operations teams. The platform integrates with customer service tools like Zendesk and Intercom to analyze feedback and extract actionable trends.
Who founded ScopeAI?
ScopeAI was founded by Natalie Abeysena, Luciano Arango in 2016.
Who are ScopeAI's investors?
ScopeAI's investors include Alumni Ventures, Y Combinator, Bragiel Brothers, Dorm Room, Menlo Ventures, Oak HC/FT, Salesforce Ventures.
Where is ScopeAI headquartered?
ScopeAI is headquartered in Los Angeles, US.