ScopeAI
AcquiredYC W17Los Angeles, US · Founded 2016 · 4 employees · 2 known investors
Find your way into ScopeAI
834 people in our graph share verified history with the ScopeAI team — schools, employers, funds. One of them is your warm intro.
Nancy Wangunlockedknows Natalie Abeysena · together at Google (overlapped)
×4knows the team · via Kleiner Perkins
×2knows the team · via Google
knows the team · via Harvard University
knows the team · via Deepgram
knows the team · via Harvard School of Engineering and Applied Sciences
ScopeAI uses natural language processing to automatically identify and categorize patterns in customer support conversations, then surfaces these findings to product and operations teams. The platform integrates with customer service tools like Zendesk and Intercom to analyze feedback and extract actionable trends.
Also known as Quiki
AI & Machine LearningEnterprise SoftwareSaaSArtificial IntelligenceNLPUnited States of AmericaAmerica / CanadaPartly Remote
Founders & leadership· Y Combinator alumni (W17)
ScopeAI was founded in 2016 by Natalie Abeysena and Luciano Arango.
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Natalie AbeysenainCo-Founder & CEO2016–2020Founder and CEO of ScopeAI, which uses natural language processing to identify and categorize patterns in customer support conversations and integrates with tools like Zendesk and Intercom. She works in AI, automation, and conversational intelligence and advises early-stage startups.
LA
Luciano Arangoin𝕏Co-Founder & CTO2016–2020Founder and CTO of ScopeAI, which uses natural language processing to identify and categorize patterns in customer support conversations.
Investors · 2
Funding
SEC filings, press & company announcements- Undisclosed amountSeries BMay 2025Source ↗
Source: company announcements and press reports — follow each round's link for the claim.
In the news
Frequently asked questions
- What does ScopeAI do?
- ScopeAI uses natural language processing to automatically identify and categorize patterns in customer support conversations, then surfaces these findings to product and operations teams. The platform integrates with customer service tools like Zendesk and Intercom to analyze feedback and extract actionable trends.
- Who founded ScopeAI?
- ScopeAI was founded by Natalie Abeysena, Luciano Arango in 2016.
- Who are ScopeAI's investors?
- ScopeAI's investors include Y Combinator, Oak HC/FT.
- Where is ScopeAI headquartered?
- ScopeAI is headquartered in Los Angeles, US.