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Runway Health
Techstars '24Miami, US · 4 employees on LinkedIn · 2 known investors
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Runway Health is a direct-to-consumer telehealth platform that provides prescription medications and travel health consultations for travelers. The service connects travelers with board-certified physicians to obtain necessary medications and health guidance before trips.
Also known as Runway
Founders & leadership
Investors · 2
How we know: the Techstars portfolio · open dataset · Top 3000 Accelerator Startups (no YC) 2026-08 · Not right? Tell us
Company profile
researched Sep 2026Runway Health is a Miami-area direct-to-consumer telehealth company focused on travel health. Travelers complete an online questionnaire covering their itinerary and medical history, a U.S.-licensed physician reviews the case within 24 hours, and, if appropriate, prescribes FDA-approved medication that is shipped to the traveler's home ahead of departure with free delivery in three to five business days. If a prescription is not appropriate, the physician responds through a secure messaging portal with alternative recommendations. Customers also receive unlimited chat-based access to clinicians before, during and after travel.
The service covers conditions common to travel, including motion sickness, sleeplessness, altitude sickness, traveler's diarrhea, malaria prevention, nausea prevention, vaginal yeast infection, urinary tract infection, typhoid fever, anaphylaxis, skin infection, influenza and Lyme disease, with destination-specific recommendations organized by country. Runway states it is available in all 50 states and works with a physician group and a partner pharmacy; it does not accept insurance. Alongside the clinical offering, the company builds country-by-country travel health guides intended as a reference for travelers and for its distribution partners.
Founding story
Founder and CEO Josh (Joshua) Rome studied business at the University of Maryland, worked at Adobe Systems in sales and digital publishing, then joined a family pharmaceutical startup, Patagonia Pharmaceuticals, which was later divested. An avid traveler who has visited more than 60 countries, he started a daily travel newsletter, CitySpeak, and a boutique travel agency. Agency clients frequently asked about destination health risks such as malaria and altitude sickness, and he found that uninsured Americans were paying up to $500 at travel clinics for pre-trip prescriptions. That gap, recognized during the COVID-19 period after he relocated from New York to Miami, led him to build Runway.
Business model
Consultations are sold directly to consumers at a flat $30 fee, charged on completion of the online visit and refunded if Runway cannot support the traveler. If a physician prescribes, the traveler is charged separately for medication once it is fulfilled by the partner pharmacy, at reported prices of roughly $20 to $125 depending on the product. Insurance is not accepted. Travel-industry partners that refer customers earn a commission on the sales they bring in.
Per-trip consultation fees plus margin on prescription medications fulfilled by a partner pharmacy; partner channels are compensated by commission.
Traction
At the time of the 2023 report the company had a team of seven and more than 35 tour operators and travel suppliers in its partner network. Its website displays a 4.9 rating and describes being trusted by thousands of travelers, with verified customer reviews dated through August 2025.
Latest developments
The company promotes a partnership with Travel Insured International under which travelers receive a complimentary pre-travel medication readiness consultation valued at $30, applied automatically at checkout.
▸Full profile — market position, technology, go-to-market, geography, history
Market position
Describes itself as the first direct-to-consumer telehealth company focused entirely on travel health, positioning against brick-and-mortar travel clinics on price, speed and convenience.
Positions its $30 online consultation and below-average-retail medication pricing against travel clinic visits that were reported to cost up to $500, with no need to find a doctor or coordinate with a pharmacy, nationwide availability, home delivery and destination-specific guidance. Clinical leadership includes a medical advisor, Ho Dzung Anh, MD, whose background spans Lemonaid Health, hims and Cerebral.
Technology
Asynchronous telehealth: an online travel and medical history questionnaire feeds custom clinical protocols used by physicians for remote review and prescribing, with a secure messaging portal for follow-up, real-time shipment tracking and 24/7 chat-based access to clinicians.
Go-to-market
Direct online acquisition through the company website combined with a partner network in the travel industry; as of the 2023 report the company had signed more than 35 tour operators and other travel suppliers, and it has also run a promotion with Travel Insured International offering a complimentary pre-travel medication readiness consultation ($30 value). The founder has described an ambition to make travel health as easy to add as travel insurance at the point of flight or hotel booking.
Adults in the United States traveling to destinations where motion sickness, altitude sickness, traveler's diarrhea, malaria or sleeplessness are risks; reported customers range from honeymooners to retirees, including safari travelers and hikers.
Geography
Serves customers in all 50 U.S. states; headquartered in the Miami area with team members reported in California, New York and South America. Expansion of deliveries into Canada has been described as a longer-term goal.
History
Runway launched its service in May 2022 and disclosed $1.5 million in pre-seed funding led by Pareto Holdings, reported in January 2023, at which point it employed a team of seven and had a partner network of more than 35 travel suppliers. The company has since expanded its treatment list beyond the original five travel ailments and continues to operate nationwide, with customer reviews posted through 2025.
Compiled by commissioned research from 8 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
Related companies · 2
Companies working in the same space as Runway Health.
Timeline · 3
launches, deals, and filingsRunway offers a complimentary pre-travel medication readiness consultation ($30 value) to Travel Insured International customers, applied at checkout.
Founder and CEO Joshua Rome said the venture had raised $1.5 million in pre-seed funding from investors led by Pareto Holdings.
$1.5M source ↗
The company launched its online travel consultation and medication delivery service, initially prescribing for motion sickness, sleeplessness, traveler's diarrhea, malaria prevention and altitude sickness.
Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.
▸Research sources · 8
primary sources listed
- Runway Healthrunwayhealth.com · web
8 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does Runway Health do?
- Direct-to-consumer telehealth service that prescribes and delivers destination-specific travel medications to US travelers.
- Who founded Runway Health?
- Runway Health was founded by Josh Rome.
- Who are Runway Health's investors?
- Runway Health's investors include Techstars, Pareto Holdings.
- Where is Runway Health headquartered?
- Runway Health is headquartered in Miami, US.